A career in Risk Management, within Internal Firm Services, will provide you with the opportunity to advance and foster integrity based decision making and conduct by PwC professionals throughout our organisation. You”ll focus on promoting and monitoring compliance with applicable external laws and regulations as well as internal policies and procedures to help manage PwC”s regulatory, litigation, and reputational risk. Our Consultations team is responsible for handling PwC employee inquiries telephonically and via email. As part of the team, you”ll answer calls, research required information using available resources, and manage and resolve customer complaints. You will also be responsible for documenting information, identifying and escalating priority issues and following up with the relevant party. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Senior Manager, you”ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Encourage everyone to have a voice and invite opinion from all, including quieter members of the team. Deal effectively with ambiguous and unstructured problems and situations. Initiate open and candid coaching conversations at all levels. Move easily between big picture thinking and managing relevant detail. Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required. Contribute technical knowledge in area of specialism. Contribute to an environment where people and technology thrive together to accomplish more than they could apart. Navigate the complexities of cross-border and/or diverse teams and engagements. Initiate and lead open conversations with teams, clients and stakeholders to build trust. Uphold the firm”s code of ethics and business conduct. As part of the Product & Technology Independence team, you will have the opportunity to work alongside teams driving the Firm”s product strategy. You will provide advice on how to structure technology offerings and arrangements with third parties in a way that meets the needs of the business, while remaining compliant with the relevant rules and regulations. Job Requirements and Preferences: Basic Qualifications: Minimum Degree Required: High School Diploma Minimum Years of Experience: 6 year(s) Preferred Qualifications: Degree Preferred: Bachelor Degree Preferred Knowledge/Skills: Demonstrates intimate-level abilities and/or a proven record of success managing efforts with identifying and addressing client needs: Performing functions that involve the application of independence rules established by the SEC, AICPA, PCAOB, and IFAC specific to business relationships as it relates to PwC as a public accounting firm; Having a consistent consultancy mindset when researching problems and/or issues, leveraging problem solving know-how, and developing and offering effective solutions for business relationship issues related to the independence rules; Having advanced analytical skills, the ability to compare specific fact patterns to regulatory, professional, and policy requirements, and to recognize differences and similarities and draw analogies; Demonstrating oral and written business communication skills leveraged to probe for information, and communicate with impact and empathy; and, Having intimate organizational and interpersonal skills, in order to manage multiple priorities. Demonstrates intimate abilities and/or a proven record of success in the following areas related to developing and maintaining working relationships with project teams within the various practices areas for a global consulting firm, and becoming the focal point of contact for Product & Technology independence questions that may arise, which includes the following areas: Participating and/or leading special projects; Collaborating intimately with and supporting team leaders and members on consultations or projects involving cross or multiple segments; Developing, reviewing and drafting policies and procedures pertaining to independence; and, Communicating in an organized, knowledgeable manner in written and verbal formats, with particular emphasis on documenting positions concisely from an independence perspective.