Multi-Unit Operations Manager

Essential Functions Include:

-Upholds the highest standards of hospitality and service 
-Supports mgmt with FOH inventory and ordering, scheduling, and payroll
-Acts as primary ground level point person for special guest requests including but not limited to private onsite events, menu requests etc.
-Supports staff with service whenever and however necessary
-Keeps the GM informed at all times
-Ensures a safe and secure working, and dining environment for all team members and guests
-Monitors workplace condition and cleanliness
-Comply with local, state and federal health department and labor standards 

Qualifications:

-High School diploma (bachelor’s degree preferred) and a minimum of 3-5 years of applicable restaurant and/or hospitality management experience
-Servsafe certified
-RBS certified
-Experience with Toast POS and Resy is preferred
-Leadership skills to ensure service runs smoothly
-Capable of setting priorities, planning, organizing, delegating
-Flexibility and openness to change course according to the needs of the business
-Excellent communications and interpersonal skills

Marc Rose and Med Abrous are the co-founders of Call Mom, a hospitality group which owns and operates: The Spare Room, Winsome and Genghis Cohen in Los Angeles, CA; White Limozeen, Cross-Eyed Critters, and Poindexter in Nashville, TN; The Mountaineering Club and Poindexter in Seattle, WA; and Panorama Room and Anything At All in New York, NY. While all of the properties are unique in concept, each feature personal, unexpected details that make for a one-of-a-kind hospitality experience. Collectively, Call Mom’s establishments have received years’ worth of critical acclaim, from White Limozeen being named one of Esquire’s Best Bars in America in 2021, to The Spare Room being named Best American Hotel Bar by Tales of the Cocktail in 2020, to Winsome being included as one of Bon Appetit’s 50 Best New Restaurants, shortly after opening in 2016.