Job SummaryWestfield Century City PT Product AdvisorCome as you are!
Do what you love!
Microsoft Store is the public face of Microsoft, where every individual, community and business can directly experience all that’s possible with Microsoft, and we’re looking for the best and brightest talent to tell our story.
Are you interested in a career where you can inspire customers and make an impact while building lifelong skills?
If so, we’re the place for you!
Help connect customers with their passions to achieve more, through our physical and digital retail properties.
Microsoft Store includes jobs in physical retail locations, digital property teams and corporate locations.Our Product Advisors, also known as talented story-tellers, passionate evangelists and Microsoft-brand ambassadors, are the face of Microsoft.
Through providing world-class customer service, our Product Advisors help our customers to see what is possible with technology, ultimately empowering them to achieve more.We provide: A work environment that is diverse, inclusive, and welcoming of allTraining that will make you feel empowered to do your best work even if you aren’t a tech expertCareer opportunities for all of our employeesFantastic, comprehensive and competitive benefits for full-time and part-time employeesGratitude & recognition for our awesome employeesBelief that at Microsoft #WeWinAsATeamProduct Advisor Key Responsibilities: Customer ObsessionHelp customers discover, buy, use, and love Microsoft technology solutions and services that meets and exceeds their individual expectationsIlluminate product offerings and cross platform ecosystem integration through in-store experiences and learning engagements that build on increased utilization with devices customers own and loveAdaptabilityEffectively respond to changing in-store environment, circumstances, and situations through customer engagementsHave a level of intuitiveness to thrive in a dynamic and fast paced retail environmentDrive for ResultsTenaciously pursues positive outcomes by using effective approaches to solve problemsTakes responsibility in delivering on commitments and seeks positive results that benefit customers, both externally and internallyInfluencing for ImpactContinuously maintain product knowledge by learning through others along with self-educating, showcasing product and service offerings building on our #WeWinAsATeam culturePossesses the ability to persuade positive business outcomes through in-store interactions with customers and team matesCollaborationFeel empowered to engage with peers, store leaders, corporate and field team members in the development of innovative ways to make a larger impact in our customers livesCombines resources and joins efforts with teammates to achieve store and company goalsRequired Qualifications1+ years retail sales or customer service experienceValid authorization to work in the U.S.
is required; no visa sponsorship is available for this positionPreferred QualificationsExperience in selling consumer electronics or technology solutionsProven success in metrics-driven, consultative sales environmentPrevious technology/product/software teaching or training experienceMicrosoft certifications OR experience/education in technology/ITDisclaimerThis description has been designed to indicate the general nature and level of work performed by employees within this position.
The actual duties, responsibilities, and qualifications may vary based on assignment or group.Microsoft is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.Job Type: Part-timeExperience:Sales OR Customer Service: 1 year (Required)Education:High school or equivalent (Required)Location:Los Angeles, CA 90067 (Preferred)Language:a 2nd language (Not Required) (Preferred)