Sales Performance Management Consultant Customer Marketing is creating a new model for a new age-we’re an agency and a consultancy. Understanding the digital space and preparing for what’s next is at our core. We help clients reimagine how profits are made, how relationships are created and managed we reshape how work gets done, and rewire the competitive fabric of entire industries. That’s the power of driving disruption. That’s Customer Marketing. Work you’ll do Our ambition is to be the best in the world at driving customer transformation through the development of clever commercial strategies, distinctive experiences, and the application of digital technologies. Responsibilities include, but are not limited to Help companies maximize the return for their digital sales enablement and sales operations infrastructure investment Work with Sales Leadership on devising sales strategies aimed at improving sales productivity focused on sales process standardization, digital tool adoption, sales reporting (pipeline, performance) Provide best-in-class services for planning, designing, deploying, and supporting digital sales technology tools Offer end-to-end solutions including process analysis and design, requirements planning, business case development, analytics support and administration support Act in a mentoring capacity to support the career development of other colleagues Responsible for business development efforts, including Statements of Work (SOW), proposal development, client presentations, etc. Contribute to the internal development of our practice through participation in areas such as business development, training, methodology and toolkit development, and recruiting The team Digital Customer Digital Customer offering focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life. The ambition is to be the best in the world at driving customer transformation through the development of clever commercial strategies, distinctive experiences, and the application of digital technologies. We help make the “creative digital consultancy” real and in doing so, make new markets Professionals will serve our clients through the following types of work bull Emerging enables different capabilities throughout Lead to Fulfillment life cycle, we are closely aligned in assisting clients in providing a high-quality customer experience and executing efficient processes bull Sales Excellence Service Excellence Integrate the latest technologies with leading-edge strategies, insights, experiences, and talent to enable outstanding customer service bull Salesforce Deloitte unleashes the powerful Salesforce platform for our clients to drive the best possible outcomes and redefine engagement. We innovate like never before by creatively using technology to help enhance digital customer and employee experiences for our clients. Talk about Service Now here – Amy will talk about how we help our clients across enterprise, etc. Required Qualifications Bachelor’s Degrees (BS or BA) A broad-based and business-oriented understanding of sales issues 2 + years experience as a Business Analyst, Systems Consultant, or Compensation Analyst for a mid-to-large sized organization or, direct consulting experience Experience with systems implementation Proficiency in MS Access and SQL Experience with tier one compensation software product, Callidus Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Ability to travel up to 80 (While 80 of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice) Preferred Skills Advanced degree in related specialization area Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint, MS Word, MS Excel) How you’ll grow At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Deloitte’s culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. Recruiter tips We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research know some background about the organization and the business area you’re applying to. Check out recruiting tips from Deloitte professionals. AMC2021