Manager, Sales Enablement Brief Description of Sunnova Sunnova is a different kind of Power Company, offering solar and storage services to homeowners within the United States and its territories through our network of local solar dealers and solar standard community homebuilders. Our mission is powering energy independence TM and changing the energy industry. At Sunnova, we believe in achieving more by working together; our diverse workforce allows an inclusive and innovative culture to power our long-term growth. Our people focus on thinking beyond traditional limits and to do that, we need the creativity and energy of every person. Come be a part of the fastest growing segment of the energy industry! The Manager, Sales Enablement Position
Reporting to the Director of Learning and Development in the Dealer Sales and Operations Organization, this role is internally and outwardly facing in scope. It is ideal for an experienced L&D professional who thrives in a high-growth, fast-moving, and highly collaborative, matrixed environment, who is committed to delivering engaging, agile, scalable, and most importantly, impactful learning experiences to our account management teams and our Dealer sales network. This individual works with a spirit of positive can do energy, flexibility, attention to detail, and proactiveness. This role will be a working manager role and will require actual training delivery, as well as management of a small team of L&D Specialists. Applicants should be natural facilitators and collaborators who are comfortable hosting live events and virtual events when needed.
This Sales Enablement Manager role will be focused on developing our internal account management teams and aid in the increase of sales velocity within our Dealer network. This hands-on role will liaise closely with Sunnova Sales Leadership, Sunnova Operations Leadership, Product, Marketing, IT/Software Engineering, Compliance, Legal and cross-functional partners with the goal of driving time to productivity for our Account Managers and Dealers, which ultimately impacts customer satisfaction and success.
Manager, Sales Enablement Responsibilities
- Leads strategy, development, and execution of account manager development programs, and field sales enablement programs focused on our sales methodology to sell into the new and existing customer base
- Builds and reinforces the mindset, skills, and culture to rally the account management sales teams and Dealer network sales teams around process, tools & techniques to succeed and scale
- Creates holistic engagement strategies that drive Enterprise and Dealer standards while accommodating regional uniqueness that empowers teams and resonates with our sales philosophies and goals
- Leads and be accountable for the development, adoption, and ongoing success of programs, content, and tools that build process knowledge, account management skills, and expert selling skills.
- Builds and maintains strong relationships and collaborate with key members of the Sales Management teams, Product teams, Platform teams, Marketing, Customer Experience, Customer Success, and extended members of the sales teams
- Collects and listens to the voice of the field through direct Sales Representative and Sales Leaders feedback on sales enablement plans, delivery, and execution for future improvements
- Supports the development of and alignment with change management strategies and related communication plans relative to the enablement strategy, plan, and execution
- Leads and supports sales enablement initiatives as required to include strategy, planning, and execution to solve complex challenges
- Creates regular reports to track and communicate progress to key stakeholders
- Makes comprehensive tactical recommendations impacting content, development, delivery and communication in line with overall Team strategies
- Leads a team of Training Specialist
Minimum Requirements
- Bachelors Degree in Business, Marketing, or similar disciplines is preferred
- 8+ years of experience with Sales Organizations or Sales Roles; B2B, B2C, Outside Sales, Inside Sales; any combination thereof
- 3+ years of experience in direct-to-consumer sales in the solar industry
- Intimate knowledge and experience with small businesses in the solar industry
- Experience delivering virtual learning and development experiences (e.g., Zoom, Webex, Microsoft Teams, etc.)
- Proficiency with desktop software such as Microsoft Office and gSuite
- Experience with learning development and training authoring software (e.g., Camtasia, Snagit, Rise, Canva, Adobe Creative Suite)
- Proficiency with PC, Droid, Mac and Apple hardware
Additional Knowledge, Skills And Abilities
- Communication: Designs and delivers skillful messaging to effectively reach key audiences and stakeholders to influence desired outcomes
- Project Management: Ability to plan, execute and achieve objectives within a defined scope, budget and set of resources
- Handle Ambiguity: Can effectively cope with change, shift gears comfortably, decide and act without having the total picture, and handle risk and uncertainty
- Program Design: Demonstrated proficiency in creating enablement programs for Sales; simplifying complex topics and processes for Account Management and Sales teams
- Sales and Customer Success Acumen: Knowledge of enterprise sales methodologies and how to manage the customer experience to effectively sell to new and into existing customers
- Innovation: Creates new ideas and associations that generate new value, thinks independently, and comes up with new ideas; solutions and programs that add value; builds support for new ways through the personal excitement they exhibit; is willing to take risks and persists in the face of deadlines; hard to discourage
- Results-Oriented: Delivers committed results in a fast-paced, high-growth environment; is focused, disciplined, and self-directed in addressing opportunities that deliver results; acts with a sense of urgency, embracing high-value stretch over safe goals; holds oneself accountable for contribution goals
- Collaboration: Cultivates and leverages productive, collaborative relationships to deliver results; creates constructive dialogue by balancing inquiry and advocacy; peaks around corners and is a connector of dots across seemingly unrelated items to ensure alignment
Working Conditions
- Open-office environment in Houston, Remote-office environment if remote.
- Travel required up to 75%. Note: Sunnova HQ is based in Houston, TX, but qualified applicants may work remotely, and relocation to Houston is not required.
Physical Requirements
- Extended periods of time working at computer workstation
Location:
- California or Remote
Benefits
Sunnova offers a generous employee reward package that includes:
- Comprehensive benefits, including medical, dental, vision, life insurance, healthcare flexible spending account, and 401(k) with employer match.
- Competitive compensation & annual bonus
- Paid time off, including 10 holidays and Paid Parental Leave
- Cell phone allowance for many roles
- Free access to onsite fitness center in Houston and/or discounted fitness memberships through health provider
- Complimentary garage parking in Houston
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
If you are selected for a position, your employment will be contingent upon submission to and successful completion of a post-offer/pre-placement drug test (and medical examination if required by the role) as well as pre-placement verification of the information and qualifications provided during the selection process.
#ZR