Overview: We are Altice USA; a family of businesses that includes Optimum, Suddenlink, Optimum Mobile, Optimum Business, A4 advertising, Cheddar, and News12.
Our common goal is connecting our customers to friends and family, shows they love, advertising that resonates and news that matters.
We’re building a workforce that thrives on collaboration, inclusion, and innovation.
We hope connecting you to a potential role is just the beginning.
Responsibilities: Altice is looking for an energized individual to be part of the team that leads innovation in the portfolio of products that will drive the future growth of our business.
Characteristics include:Strategic thinkingProven ability to own and deliver on a product growth strategyDisruptive thinker not constrained by how direction was set in the pastLooks for new revenue / growth opportunitiesGood balance of creativity/problem solving and analytical thinking As a member of the Connectivity Product Management team, the Connectivity Product Manager is responsible for leading the strategy, lifecycle management, and management of product operational issues for a subset of products within the Connectivity product portfolio, which includes broadband Internet service, voice/home phone, Wi-Fi, smart home/home security, and premium services.
This role is accountable for delivering comprehensive and innovative solutions that attract new customer relationships and retain our current subscribers.
Provide business success by meeting user needs through the continual planning and execution of product solutions, and have a market-driven focus to provide long-term, sustainable, and profitable businessServe as the customer advocate for both product and the organization to drive strategy, and bring products to market with an effective product–market fit
– the right product delivered at the right time to the right customerSuccessfully deliver upon operational, customer experience and financial KPIs and manage the lifecycle of product features.Responsible for researching technological developments and trends, and competitor strengths and weaknessesUnderstand what the customer needs and how to create a product that meets that need.
Validates the product through customer interviews, prototypes, and beta testsPartner with cross-functional teams to execute the operational details of each product launch/change identified in the project plan, as defined in the launch process documentHelp identify potential communication challenges associated with Product initiatives to establish the appropriate messaging and ensure that Call Centers, Stores and Sales Reps are appropriately informed Qualifications: Qualifications/Requirements: Advanced knowledge of business to consumer telecommunications products and technologies with product management and/or product development responsibility a plusExperience with Broadband or internet access products and services specifically a plus; solid understanding of broadband access technologies, Wi-Fi and wireless technologies, home automation/IoT and home security a plusAbility to manage operating expenses against established budgetsEngineering background and/or technical expertise in technology not requiredMinimum of 5 years of non-technical product management, consumer packaged goods brand management, cable, telecom or technology experience, managing complex, strategic projects under minimal or no supervisionBachelor’s Degree or equivalent experience required, MBA or relevant Master’s Degree a plusExceptional interpersonal/people skills including verbal and written communications skills, including listening and presentation skillsStrong analytical, problem solving and time management skillsDemonstrated ability to facilitate communications and projects across cross functional teamsExperience in the lifecycle of development and customer experienceStrong business acumen and knowledgeable across many functional areas, including product management, business development, product marketing, engineering, and marketingStrong understanding of business fundamentals of a product and market (like share gains, profitability, addressable market)Proven ability to manage multiple projects and initiatives and work cross-functionally and across all levels of the organization Altice USA is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
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