Manager, Accounts

Jellysmack is the global creator company that detects and develops the world’s most talented video creators on social media.

We’re an optimistic crew who naturally goes the extra mile, has a glass-half-full mindset, and sees challenges as opportunities.

We look for positive people who think outside the box, are inventive, bold, lead change, and believe that teamwork matters.

The Role
The Account Manager will play a key role in executing Jellysmack’s Premium IP & Media Partner Program.

S/he will partner closely with some of the top digital media companies in the industry, and operate as the lead point of contact for Jellysmack’s new and current partners.

S/he will work strategically to facilitate and analyze the success of our Premium IP & Media Partners, as well as perform all account management duties, including onboarding, reporting, and troubleshooting.

This person will be based out of our Los Angeles office, working closely with the Strategic Partnerships and Content teams, in order to accelerate the growth and success of our partnerships.

The ideal candidate should be a self-starter, have the ability to take on and learn from new challenges, as well as generate creative solutions to obstacles that may arise.

S/he should have a passion for social media, analytics, and a love for video of all genres.

This role will report to the Director of Account Management.

The Responsibilities
The ideal candidate is extremely detail oriented, analytical, and has a strong passion for digital media, film, stand-up comedy, and/or combat sports.

Experience working with large scale media partners, social media platforms and intellectual property is a big plus.

Reporting to the Director of Account Management, this position will be based out of our Los Angeles office.

This individual will work in a cross-functional capacity across our entire global organization, to help ensure that our Premium IP and Media Partners are being well-managed across platforms.
Maintain an in-depth knowledge of the digital media and premium IP space
Lead the onboarding process for new partners across multiple social channels
Analyze data to provide insights and custom programming strategies
Communicate effectively with partners and internal teams to find timely solutions to resolve issues and challenges
Manage all key reporting metrics in a timely and meticulous fashion
Ongoing administration/logging of issues via internal tools
Assist on copyright protection and platform operations matters (when needed)
Requirements

The Qualifications
Bachelor’s Degree
3-5 years of experience in customer success, account management, or talent management, with experience at a technology or influencer start-up preferred
Highly motivated self-starter who is able to work independently, as well as collaboratively, in a team environment
Proven ability to multi-task and manage multiple projects at once, while paying strict attention to detail
Passionate about the digital ecosystem and familiar with top-tier media players
Excellent communication skills and phone demeanor
Displays empathy, positivity, and poise when navigating challenges
Proficient in Microsoft Office products, with an emphasis on Excel, Google products, as well as project management tools, such as Monday
Working knowledge of Facebook Business Manager, Snapchat Story Studio, or YouTube Studio is a plus
Related experience in online video, social media, or experience in a digital agency
French proficiency is a plus
Benefits

The Location

Jellysmack believes in a flexible work environment in which anyone can work from anywhere.

This is why we’ve implemented our flexible location philosophy, meaning you get the best of both worlds: you can choose to work from home and /or from our offices in Paris, New York, Los Angeles and Corti.

In order to make sure you get the best working environment, you will get a $300 / EUR 250 allowance to get set up!

The Perks
Early Summer release Fridays
Paid volunteering: 1 day dedicated to supporting a cause of your choice

Company sponsored wellness programs and events

Competitive Healthcare coverage
401K match
The Difference

Our commitment to diversity and inclusion at Jellysmack, we believe that the best ideas come from the diverse cultures of our team members.

Our commitment to inclusion across race, gender, age, religion, identity, and experience drives us forward every day.

Creating a work culture that is safe and comfortable for our people to flourish is our main focus.

The Company

Jellysmack’s story started in 2016, and since then, our unrivaled platform optimizes and distributes video content across social media platforms and allows creators to reach genuine new fans with zero effort.

We are the only company building the hyper-engaged communities that every creator dreams of because, first and foremost, we are creators too.

Creatives ourselves, we’re home to over 250 influential creators, including Derek Deso, Karina Garcia, Brad Mondo, MrBeast, Bailey Sarian, Patrick Starrr, and PewDiePie.

Jellysmack optimizes, operates, and distributes creator-made video content to Facebook, Instagram, Snapchat, TikTok, Twitter, and YouTube.

The company’s creator strategy builds upon its success in scaling its own original content channels in beauty (Beauty Studio), soccer (Oh My Goal), gaming (Gamology), and more.

Through the power of our data, we maximize reach and revenue so our creators stay focused on their passion—creating the best content for their global fan bases.

We turn that passion into a brand and that brand into an empire.

Ready to be part of a great human adventure?

We’re dedicated to making the best working environment possible for our people.

All you have to do is apply; we are ready to let you show off your talent!

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