7195
– Irvine
– 9501 Research Dr, Irvine, California, 92618CarMax, the way your career should be!SUMMARY:The Location General Manager (LGM) has ultimate responsibility for store operations of one or more assigned locations.
The LGM creates an exceptional associate and customer experience aligned with CarMax culture.ESSENTIAL DUTIES AND RESPONSIBILITIES:Management of total store operations including associate development, profitability, customer satisfaction with a concentration on the sales process and budget managementUtilizes reports, analyzes information, and monitors trends to identify opportunities in the business Displays financial responsibility through P management Identifies opportunities to reduce waste; identifies process improvements that are value added for customer and associate experienceInterviews, hires, trains and promotes associates to support store operations and company growthEnsures positive associate engagement and associate development through timely and effective feedback, to include individual meetings, file reviews, performance management, and the Annual Performance Review (APR) processLeads senior management team in setting strategy for the store and provides vision, direction, and motivation to teamChampions and implements both company and store initiatives for consistent execution and continuous improvementManages daily store operations by interpreting, communicating and executing policies and proceduresResolves customer and associate issuesFacilitates and participates in meetings and conference callsQualifications:Multi-task in a high energy, fast-paced work environmentSpeak, listen, and write effectively in dealings with customers and associates across departmentsRead, interpret, and transcribe data in order to maintain accurate recordsMake independent judgments regarding critical business decisionsIdentify business opportunities and suggest improvementsEducation and/or Experience:5+ years management experience, retail management experience preferredCompletion of CarMax provided trainingBachelor’s Degree a plusIntermediate PC skillsWork Environment:Combination of both indoor and outdoor environment, including working at times in noisy and/or inclement weather conditionsRotating schedule with shifts that will include nights, weekends, holidays, 12 hour daysOccasional travel for meetings, training, and special assignmentsFlexibility to work at multiple locations or relocateWear CarMax clothing (acquired through the company) at all times while working in the storeAbout CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve.
This innovative thinkingaround the way cars are bought and soldhas helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.Ouramazing team of more than 25,000 associates work together to deliver iconic customer experiences.Along the way,we help every associate grow their career and achieve their best, at work and in their community.
We are recognized for our commitment to training and diversity and areone of the FORTUNE 100 Best Companies to Work For®.CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.Upon an applicant’s request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.