The University of Southern California is one of the world’s leading private research universities. An anchor institution in Los Angeles, USC has a large number of international students and offers extensive opportunities for internships and study abroad. With a strong tradition of integrating liberal and professional education, USC fosters a vibrant culture of public service and encourages students to cross academic as well as geographic boundaries in their pursuit of knowledge. For more information, visit www.usc.edu .The USC Libraries actively support the discovery, creation, and preservation of knowledge. We develop collections and services that support and encourage the academic endeavors of faculty, students, and staff; build a community of critical consumers of information; and help develop engaged world citizens. Through these means, we contribute to the continued success of the University of Southern California. The USC Libraries includes the Leavey Library and fourteen specialized libraries with an operating budget of approximately $41 million. Library collections encompass over 4.2 million volumes, 5.9 million microforms, 3.1 million images, 49,300 linear feet of manuscripts and archives, with access to over 113,800 serials in print and electronic formats, over 1,650 datasets, and nearly 1.3 million e-books. For more information, visit libraries.usc.edu.We are seeking a Library Supervisor to join our team at Leavey Library.The PositionThe Library Supervisor will oversee Leavey Library operations including regular or reserve circulation, customer service, and resolution of patron issues about use of space and library resources, stacks or collection maintenance, database maintenance, print services, facilities, safety procedures. This individual will oversee a team of Library student workers ensuring that day-to-day operation of the library units runs smoothly.The Library Supervisor will provide help to library patrons using electronic databases. Demonstrates search techniques, interprets results, and refers questions as appropriate.The Accountabilities:Supervises staff and/or student workers engaged in specialized library functions for a library unit, department, center or facility. Recruits, screens, hires and trains staff. Evaluates employee and/or student workers and provides guidance and feedback to assigned staff and/or student workers. Counsels, disciplines and/or terminates employees as required.Schedules, assigns, and prioritizes workloads on a daily basis. Sets appropriate goals and deadlines. Ensures timely completion of unit’s work. Assigns and monitors progress on work assignments and special projects.Prepares and ensures accuracy and completeness of all personnel paperwork as required including payroll documentation.Provides assistance to library patrons using electronic databases, electronic journals, and electronic reference materials within a tiered service environment.Assists patrons in identifying and locating appropriate discipline-specific and interdisciplinary resources, demonstrates search techniques, interprets results, and refers questions as appropriate.Assists library management in developing policies and procedures related to specific library functions. Ensures that library patrons and supervised staff comply with all applicable library policies and procedures and has authority to make exceptions to policy. Maintains currency on policies and procedures. Interprets policies and procedures for library personnel or patrons.Administers system-wide procedures governing the handling of cash, fines, billing, holds, recalls, renewals, patron notification and record entries, loan policy, etc.Follows national and institutional standards in creating and modifying records.Prepares reports as requested or needed.Oversees system-wide procedures governing the creation, updating and deletion of data in library databases. Oversees quality control measures for the library system’s patron database and/or other library systems. Provides assistance in accessing and interpreting records and transactions, resolving discrepancies, and communicating the results.Establishes and maintains records of orders, shipments, searches, lists, and status reports as assigned.Assists in budget administration. Monitors supply and student wage budgets and reconciles financial data. Prepares budget projections and/or reports.Maintains specialized library equipment. Provides training to staff and student workers on proper utilization of equipment. Coordinates with facilities staff and/or vendors for acquisitions, maintenance, and repairs.Monitors the physical organization of library materials and spaces. Maintains and supervises workflow for organizing and housing new or existing materials.Identifies and supervises needed collection shifts. Supervises the fulfillment of service requests and reports findings appropriately.Represents the library or library unit on appropriate library-wide committees and task forces.Develops and implements security related procedures such as office opening and closing routines, recognition of duress signals and key controls. Coordinates security activities with University Public Safety Department. Promotes and maintains standards for security conscious awareness and behavior. Maintains knowledge of University’s crime prevention and suppression programs and services. Ensures dissemination of security related information to staff.The QualifiersMinimum Education: Associate’s Degree or combined experience/education as substitute for minimum educationMinimum Experience: 3 Years or Combined education/experience as substitute for minimum experience.Minimum Field of Expertise: Experience in and comprehensive knowledge of library operations. Knowledge of computers and information retrieval systems. Supervisory ability. Knowledge of preservation of materials and related equipment usage.What We PreferPreferred Education: Bachelor’s degreePreferred Experience: 3 YearsPreferred Field of Expertise: Library technology experience in a special library. Supervisory experience. Administrative support service experience in a related field.Experience using electronic and hardcopy resources to assist users with research projects is highly desiredBenefitsUSC has excellent benefits, including health benefits for employees and their families with access to the renowned university medical network; eligibility for retirement plans; tuition assistance after 2 years of employment; access to professional development opportunities; central Los Angeles location with easy access to commuter trains, buses, and tram pick up services at no charge to employees; discounts to a wide variety of cultural, sporting, and other campus events. Application Procedure As part of the application, candidates must upload one document file (Word or PDF) that contains the following: 1) a cover letter, 2) Resume (including telephone and e-mail address).USC is an equal-opportunity educator and employer, proudly pluralistic and firmly committed to providing equal opportunity for outstanding persons of every race, gender, creed and background. The university particularly encourages members of underrepresented groups, veterans and individuals with disabilities to apply. USC will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship. Further information is available by contacting uschr@usc.edu Minimum Education: Associate’s degree, Combined experience/education as substitute for minimum education Minimum Experience: 3 years, Combined education/experience as substitute for minimum experience Minimum Field of Expertise: Experience in and comprehensive knowledge of library operations. Knowledge of computers and information retrieval systems. Supervisory ability. Knowledge of preservation of materials and related equipment usage.REQ20099732 Posted Date: 06/22/2021