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Lead Supervisor

MV Transportation

This is a Full-time position in Los Angeles, CA posted May 2, 2021.

Job DescriptionMV Transportation is seeking a Lead Supervisor to identify and report to the Operations Managers challenges, discrepancies, violations of policy and other concerns related to service delivery. Instruct operators when policy is not being followed and to assist in exploring new ideas and ways to handle in-service challenges. The Lead Supervisor reports on all activities and observances daily and assists in delivery of system reporting requirements.In addition to the Road Supervisor duties the Lead Supervisor will:Work with dispatchers to solve service-related challengesDaily spot checks Road Supervisors and vehicles for policy compliance reporting ALL violations and discrepanciesIssue and receive required equipment to Road Supervisors dailyMonitor Road Supervisor logs and reports for accuracy, completeness, performanceWorks with Detour Supervisors to ensure reporting is timely and accurateSchedules special assignments to Road Supervisors, as neededAssists Operations Managers (as a witness) when issuing disciplineConduct research on performance issues and develop reports accordinglyCoach operators on DriveCam eventsMonitor Operator AttendanceMonitor system performance on the streetMaintain Operations Logs (Discipline, Accident/Incident, etc.)Call in accident reports to claims lineProvide backfill relief for Operations ManagersClerical and administrative duties, as assignedTalent Requirements:High School diploma or equivalentMinimum of two (2) years’ experience as a Road Supervisor in a public transit systemKnowledge of system routesFamiliarization with all vehicles operating in the serviceAbility to understand client policies and proceduresAbility to comprehend MV Transportation and CBA policies and proceduresExcellent verbal and written communications skillsWorking knowledge of Microsoft Word and ExcelAbility to read, write and speak EnglishDuring the course of employment, employees may receive and have access to confidential information. All employees are expected to respect and maintain the confidentiality of non-public customer and business records and any other information that MV classifies as confidential.MV Transportation is committed to as policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.