Job Description Position Summary: The Kitchen Manager position is a high-volume, fast-paced position that requires exceptional attention to detail, strong communication skills, and the ability to multi-task & work efficiently in a busy environment. The ideal candidate will lead by example, be a strong communicator, extremely organized, and detail-oriented, and have the desire to make every customer experience a fantastic one. Who You Are: · Passionate about efficiency & consistency · Desire to be the best at what you do · Multitasker with competitive nature · Filled with a sense of urgency to anticipate the needs of others when the opportunity arises · A clean freak · Fast learner and self-motivated Process Prepares and cooks all food items, while assisting in the management of the staff. Work the kitchen line during service along side the staff. Ensures that all food items and products are stored, prepared and served based on the restaurant’s recipe, preparation and portion standards Conducts regular line checks, monitors stock levels and manages inventory to ensure recipe adherence in kitchen execution of all products served. Monitors food waste, and resolves food quality issues Properly identifies, stocks and dates prepped products and takes an active role in quality control of all food items. Maintains knowledge of all products/inventory in freezers and coolers, and assists in ensuring that all product/inventory are properly rotated to maintain freshness. Supervises food preparation in the kitchen and ensures that customers are satisfied Maintains clean working environments and makes sure that employees follow the restaurant’s preventive maintenance measures Keeps all refrigeration, storage, and working areas in clean, working condition in order to comply with Health Department regulations. Assist in inventory counts and orders Anticipate, identify, and correct any issues with inventory, systems, and staffing. Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for any and all violations of company policies, rules, and procedures. Must be dependable, report to work as scheduled and on time, and follow all policies regarding scheduling and attendance. Customer Relations Provides and models excellent, professional customer service Ensures all orders are completed and delivered to customers in a timely manner Ensures all orders are prepared according to guests’ specifications Team Management Encourages and builds mutual trust, respect, and cooperation among Team Members. Serves as a role model to demonstrate appropriate behaviors Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Trains new employees and provide ongoing training for all staff Ensures all team members are adequately trained at all stations within the kitchen Maintains knowledge of kitchen operating equipment and shares food preparation and cooking knowledge with coworkers in an effort to provide continuous learning experiences. Responsible for communicating side work assignments to Team Members and ensuring checklists and side work is completed before Team Members clock out. Inspects food preparation and serving areas to ensure safe and sanitary food-handling practices. Conduct inspections of the restaurant and kitchen and ensure proper hygiene is maintained. Organizes opening and closing duties with team members Assists the Restaurant Manager in the day-to-day operations of the restaurant QUALIFICATIONS: 3 years of kitchen experience required Culinary arts degree preferred Food Managers Certification required Proficient guest service, administrative and follow-up skills Equally comfortable communicating and working with guests, peers, subordinates, vendors or partners Intermediate to Advanced understanding of functions of food and beverage Advanced knowledge of Food, Health and Safety Regulations Availability to work during holidays, nights, and weekends with increased hours during peak times Standing, walking, lifting, twisting, bending and traversing stairs on a frequent basis SKILLS: Ability to work under pressure in a fast-paced environment Proven leadership and motivational skills Displays a professional appearance and is a positive role model within the restaurant and Support office Strong written and verbal communication skills Strong decision-making skills Equally comfortable communicating, negotiating, and working with guests, peers, direct reports, vendors or partners High guest satisfaction expectations and focus Resourceful problem-solving skills Self-motivated and results-driven Strong organizational and time management skills with the ability to multitask and delegate projects and tasks simultaneously Holds self and others accountable to consistently maintain high-performance standards Please note, thi