Job Description:
- Maintain a baseline inventory of devices in scope for migration, combining available data from OpenDCIM, Vantive, and other data sources. Note: original baseline created by another team.
- Prepare a kickoff deck for each customer, using a standard template
- Conduct kickoff with customers account team
- Conduct regular checkpoint meetings with account team, assigned Migration Architect, assigned Colocation Architect and other team members
- Provide support to the Migration and Colocation Architects as required
- Maintain current documentation re customer migrations using standard tools (i.e. Teams)
- Maintain accurate schedule of planned migrations
- Create Service Improvement Incidents to engage technical resources for research and planning
- Create purchase requests (PRs), Goods Receipt purchase orders
- Create change requests for planned migrations (CRQs), and manage same
- Ensure Methods of Procedure (MoPs) are prepared and posted and peer reviewed in a timely manner
- Ensure perform resources are assigned to a change in a timely manner
- Ensure change is approved prior to the change starting
- Create access authorizations for DCO resources working in the data center
- Monitor removal of customer devices which are no longer required and will not be physically relocated under the DCO program
- Facilitate go / no go calls for each migration
- Facilitate migration bridge for each move event
- During the migration, send regular updates to the stakeholders
- Facilitate Lessons Learned session after each move event