Help shoppers, retailers, and the planetForward-thinking retailers retain revenue, reduce costs, raise shopper lifetime value, and enhance sustainability with Happy Returns’ returns software and reverse logistics.
We care deeply about taking returns off our customers’ plates, and we hope you do, too!What is Happy Returns?Retailers like Everlane, Rothy’s, and REVOLVE partner with Happy Returns to make returns beautiful for their business, shoppers, and the planet.Happy Returns is:Based in West Los Angeles right near the 405 and 10 freeways.Backed by top investors like PayPal Ventures, Upfront Ventures, and USVP.Loved and adored by shoppers — for proof, check out our 95 NPS.The only end-to-end solution for returns.Come help us shape the future!Do the best work of your lifeWe’re not solving a small problem, and we’re not addressing a small market.
We’re going after returns—the part of online shopping that consumers say they hate most.
As Enterprise Director of Sales, you have a substantial impact at Happy Returns.
You will help drive success for Happy Returns through identifying, developing, and managing opportunities to provide return solutions to retail brands.What You’ll Be DoingWork with Happy Returns internal teams (Client Success, Onboarding, Tech etc.) to deliver winning solutions to retail partners and customers.Develop sales strategies and unique value propositions and solutions for clients.Develop and manage a sales pipeline.Design, develop, and deliver, sales proposals and presentations on product benefits.Perform prospecting activities such as cold calling and networking.Follow up with clients regularly to ensure needs are being met and identify opportunities.Maintain a database of clients, prospects, partners, and vendors.Stay current with company offerings and industry trends.RequirementsBachelor’s Degree8+ years of sales experience exceeding quotasExcellent oral and written communication skills & outstanding presentation skillsExperience with consultative, value-based sellingSignificant experience in complex, targeted account sales strategiesAbility to manage a multi-threaded sales process and competitive dealsAbility to multitask and work efficiently and effectively to meet required deadlinesProficiency in Salesforce, Hubspot and other CRM software, with aptitude to learn systemsPrior experience with tech startups preferredBenefits22 paid days vacationCatered lunch (2X per week)Medical, dental, vision insurance (80% paid)Paid parental leave401KDiversity of Experience and PerspectiveAt Happy Returns, we’re looking for people with passion, grit, and integrity.
We encourage you to apply even if your experience doesn’t exactly match the job description.
Your skills and passion will stand out, and set you apart.
We welcome diverse perspectives and people who think rigorously and aren’t afraid to challenge assumptions.
Join us.