Happy ReturnsOur mission is to make returns beautiful for shoppers, retailers, and the planet—which we do through our unique combination of proprietary software and reverse logistics.
We invented 3rd-party box-free in-person returns (like you now see at Amazon to Kohl’s) and we provide the only end-to-end returns solution for digitally-native and omnichannel retailers that is not only delightful for customers (our lifetime Net Promoter Score is 94 on millions of returns) but also saves money for retailers and is better for the planet.We are solving the #1 pain point in e-commerce and having a lot of fun doing it.
Join our passionate, fast-growing team and help us transform the landscape of online shopping.The Engineering Manager will:Report directly to the VP of EngineeringConstantly improve team productivity, refine agile processes, and create methods to increase efficiencyOversee the day-to-day operations of two engineering teams (8 direct reports)Lead the effort of recruiting new outstanding engineersTrain new software engineers on our best practices, standards, culture, and policiesPerform personnel management tasks for two teams of developers, including performance reviews, mentoring, and planning each direct report’s career growthActively participate in system architecture discussions and technical design reviews to ensure the scalability, reliability, and security of the Happy Returns systemEnforce clean code and excellent coding practices by conducting thoughtful code reviewsActively participate in bi-weekly engineering lunch & learns to promote continuous growth and knowledge sharingCollaborate closely with Product Managers to meet and exceed customer needs in the simplest possible waysHelp us build and maintain a world class technology system so we can achieve our mission of making returns beautiful for Shoppers, Retailers, and the PlanetWe are looking for someone who has:Outstanding written and verbal communication skillsA minimum of 2 years of experience successfully managing engineering teams to deliver world class software, preferably at a rapidly scaling startupOver 6 years of experience developing and testing web applicationsDemonstrated ability to collaborate with stakeholders to ensure engineers are exceeding the needs of the businessThe ability to coach engineers into shipping high quality, maintainable, and well tested code in a high velocity environmentA strong interest in joining a highly collaborative environment and working daily with Developers, Product Managers, DevOps Engineers, and QA EngineersBonus points if you have:Expertise in multiple server-side languages such as Go or PythonProficiency in one or more modern JavaScript frameworks such as ReactFamiliarity with database technology such as PostgreSQL, MySQL, and MongoDBExperience with Docker, Kubernetes, and AWSStrong interest in e-commerce, logistics, and/or sustainabilityDiversityWe believe we work more productively, and our jobs are more enjoyable, when our team includes members with a diversity of backgrounds and life experiences.
We take all reasonable steps to seek out candidates with diverse experience and ensure our work environment is welcoming and respectful for everyone on our team.BenefitsAs part of PayPal, you’ll receive world class benefits, including:Unlimited PTOMedical, dental, and vision (80% of premiums for you and your dependents)Wellness DaysEmployee Resource ProgramsEmployee Stock Purchase PlanPaid parental leave401K Matching