Gondola Supervisor – Mammoth Mountain

Description

LIVE THE DREAM. Work here. Play here.

The mountains are calling.

NOTE: This position is located in Mammoth Lakes, California.

Did you know that as part of your employment at Mammoth you receive a free season pass, including free access to all other Alterra resorts? Grin inducing, isn’t it? More about the benefits and perks of your adventure here:

  • Ski passes for dependents (spouse/child(ren)) includes free skiing at other Alterra Resorts
  • Discounts on ski/snowboarding lessons
  • Friends and Family vouchers
  • Retail & Food discount
  • Equipment Rental discount
  • 401k with company match
  • Healthcare
  • Dental
  • Vision
  • PTO for benefit eligible employees

A little about this position:

  • Under the close supervision of the Gondola Manager, provide safe and efficient operation of the Panorama Gondola through correct training.
  • Ensure that all service standards and precision performance goals are achieved in order to ensure a superior guest experience.
Requirements
  • Must be a proven, and experienced Lead Gondola Operator or with similar experience.
  • Assist with all scheduling of daily operations and special events, to meet budget.
  • Demonstrate the ability and willingness to further develop skills, abilities and knowledge on their own.
  • Guarantee that all service standards and precision performance goals are achieved on a daily basis and provide coaching and correction as needed, daily.
  • Follow all Company and Department Safety Policies and Procedures.
  • Must be able to communicate efficiently and be able to work in a team environment.
  • Must have basic knowledge of computer use and be familiar with MS Word and MS Excel.
  • Demonstrate the ability to follow verbal and written instructions.
  • Be able to work flexible work schedules and long hours.   
  • Develop and put together new procedures.
  • Conduct weekly meetings with the Gondola Operators to cover safety, discuss company information and operational issues.
  • Conduct and document Gondola Operator training for all winter operations.
  • Assist Gondola Manager in writing and conducting mid-season and final KRA reviews for the Gondola Operators.
  • Assist in coordinating and executing Gondola operations for special events and for internal customers.
  • Required to take care of customer and employee incident reports.

*Offers of employment may be contingent upon successful completion of a background investigation.

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