Global Tech – Senior Program Manager – HCM SaaS Technology

A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients.

Youll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth.Our Information Technology Project Management team collaborates with PwC practice leaders to develop and deliver technology solutions.

We provide project management oversight and collaborate with various project resources and vendors to ensure the appropriate methodology is followed, deliverable quality is high, and satisfaction is achieved.

Simply put, youll solve business problems using technology, work with multiple teams concurrently, and be able to take pride in end to end ownership of a project.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level.

To help us achieve this we have the PwC Professional; our global leadership development framework.

It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.

PwC Professional skills and responsibilities for this management level include but are not limited to:* Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.* Deal effectively with ambiguous and unstructured problems and situations.* Initiate open and candid coaching conversations at all levels.* Move easily between big picture thinking and managing relevant detail.* Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.* Contribute technical knowledge in area of specialism.* Contribute to an environment where people and technology thrive together to accomplish more than they could apart.* Navigate the complexities of cross-border and/or diverse teams and engagements.* Initiate and lead open conversations with teams, clients and stakeholders to build trust.* Uphold the firm's code of ethics and business conduct.The Global People Technology Senior Project Manager leads and manages concurrent diverse complex PwC technology projects across Human Capital services and applications.

The Senior Project Manager has overall responsibility for the successful implementation, planning, design, execution/implementation, monitoring, controlling and completion of multiple complex programs and/or projects.Job Requirements and Preferences :Basic Qualifications :Minimum Degree Required :High School DiplomaMinimum Years of Experience :6 year(s) of progressive roles managing IT project management and strategy development.Preferred Qualifications :Degree Preferred :Bachelor DegreePreferred Fields of Study :Management Information SystemsCertification(s) Preferred :Project Management Professional (PMP) or Certified Scrum Master (CSM)Preferred Knowledge/Skills :Demonstrates intimate abilities and/or a proven record of success as a team leader overseeing the timely delivery of technology solutions using Agile and traditional project management methods and experience working with both onshore and offshore resources including:* Working collaboratively in a dynamic, ambiguous environment with multiple competing priorities which requires self-motivation, discipline, organization, and a high attention to detail;* Collaborating with others to discover creative solutions to complex problems, which may require unique approaches, while maintaining standards and minimizing risk to the firm;* Having the ability to influence sponsors and stakeholders;* Managing the entire lifecycle of multiple complex technology projects with responsibility for the successful initiation, planning, design, execution/implementation, monitoring, controlling and completion of the project;* Leading and contributing to discovery activities to help research, scope and estimate new project requests and opportunities;* Directing and providing oversight in support of shared service project teams; and,* Working in formal and informal PMO environments, ensuring all project work is delivered in accordance with operational standards;Demonstrates intimate abilities and/or a proven record of success as a leader in the following areas:* Communicating with presence and influence in both formal and informal settings, preparing and presenting persuasive written and verbal materials to executive-level leadership and large audiences;* Writing, communicating, facilitating, and presenting cogently to business and technology executives;* Proactively managing risks and issues across multiple teams and developing and communicating mitigation strategies for risks and issues;* Applying project management and agile knowledge to identify, escalate, and remove impediments;* Influencing project team members to identify and address project issues, and to promote self-directed teams by enabling open, transparent and clear communications;* Collaboratively and proactively managing Technology Leadership and other stakeholders expectations;* Developing a trusted advisor relationship with executive sponsors and stakeholders so all activities are closely aligned with the customer's business case and strategy;* Navigating complex problems and challenging stakeholders, while evaluating and prioritizing needs and creating actionable recommendations;* Managing all deliverables and reporting project budget to actual costs and forecasts to project leadership and making recommendations to improve effectiveness;* Applying knowledge of the Firm to the Project Management activities to comply with Firm policies and standards;* Assisting teams with adherence to project management methodology & best practices;* Performing quality review of project deliverables to ensure adherence to standards and best practices and to ensure that expectations are met;* Leading and performing standard project management activities including planning, resource coordination, risk/issues management, scope management, communications, budget tracking, and status reporting;* Implementing ownership, accountability, and follow-through, with focus on outcomes;* Remaining proactive with a sense of urgency, while calm under pressure;* Highlighting decision-making and problem-solving skills; and,* Working with team members and stakeholders, including non-native English speakers in other countries and maintaining flexibility to allow for calls with territories around the globe and in other time zones, as needed and to establish project success.Please note that, at this time, to be in-person at a PwC office, client location or PwC-sponsored events, you must be fully vaccinated against COVID-19.PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law.

PwC is proud to be an affirmative action and equal opportunity employer.

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