Global Account Director

Media.Monks is a digital-first marketing and advertising services company connecting the dots across content, data & digital media and technology services.

Inspired by the connectivity and flexibility of technology APIs, Media.Monks’ single-P&L model offers brands seamless access to a nearly 6,000-strong team of digital talent organized across 57 talent hubs in 33 countries. 

With us, you’ll find a diverse group of colleagues with different backgrounds and perspectives.

We believe everyone has something of value to offer, and that sustaining a truly diverse, equitable and inclusive workplace begins with fostering an environment where people can be themselves, authentically, every day.

We want to build something with the potential to change the heart of our industry, and we’d love to include your unique perspective.

Our LA office is seeking a practiced Global Account Director with an aptitude for design, content and digital production.

This position manages one of Media.Monks’ key global partnerships and is responsible for pinpointing a growth vision and executing it strategically.

This senior-level role requires hands-on experience in production, operations, and a solid understanding of large scale retained teams as well as procurement driven sales.

A team of dedicated producers is in charge of the operational side whilst you focus on the future state of the account
– worldwide.

Role & Responsibilities

  • As a Global Account Director, you work at the intersection of business, operations and production to grow a prolific production partnership.

    You are at the heart of the sales process and the operational decision making.

  • You work side by side with our key client to shape a new project from the start, acting as a strategic partner throughout the process who understands the client’s business inside out.

    You help to direct the very things that will be produced, always making sure projects meet the client’s strategy, brand, creative goals, and expectations.

    This means you will be the key go-to person for the client.

  • You own and execute a sales strategy.

    You naturally sell in a consultative manner.

  • You control profitability.
  • You nurture strong alliances with client teams around the world.
  • You determine the direction for a team of makers (50-70 monks) and coach 4-7 producers and creative project managers, spread across 4 time zones.
  • You have a strong operational backbone and will set up a production framework for the project managers to work in so you can safeguard an external focus; you make sure all training material is up to par, you pin down ways of working, roadmaps, workflows, briefing, guidelines, calendars, reviews and meetings.
  • You guard our KPI’s and quality at all times.
  • You’ll be a driving force in building and recruiting a well performing and happy team.
  • You make sure the team is ready for growth and build scalable structures.
  • As an Account Director, you’re also responsible for scoping and quoting projects, working with producers and department leads to propose timelines and ballparks.
  • You connect with procurement teams and build relationships.
  • You are the face of Media.Monks at the client.
  • You are responsible for monitoring and reporting the health of the operation.
  • You identify opportunities for new projects and up-sales that add value to all parties.

    You help to increase revenue growth, looking after business planning and development to hit targets and KPIs.

Requirements

  • This senior-level role requires someone that is experienced in managing million-dollar retainers for global advertising, entertainment and technology companies.
  • You have 6+ years of hands-on project management or producer experience in digital advertising or production, with a proven track record managing high-value and volume of interdisciplinary work.
  • Successful applicants for this position tend to have experience as an Executive Producer or Global Account Director, and are looking to be more externally focused.
  • You can coach a brand through digital transformation.
  • You are an entrepreneurial team player.
  • With the backing of producers, designers, QA’ers and art directors, you need to be confident in providing expert advice on digital production, sometimes even at the C-level.
  • You can liaise and strategize with operations managers.
  • You don’t think in projects but in partnerships, developing client relationships and work-streams milestones ahead.
  • You can quickly develop a deep understanding of clients’ business challenges and what needs to be achieved.
  • Setting up and sustaining production partnerships between our international offices is no easy task and requires superb (English) communication as people skills.
  • You are based in Los Angeles.

#LI-MM1

About Media.Monks:

At Media.Monks, you’ll be joining a highly ambitious company on a global mission to win the decade by changing the industry for good.

Partner to 8 of the 10 most innovative companies in the world, Media.Monks works with established as well as up-and-coming global, regional, DTC and B2B brands, helping them own their data and build out customer ecosystems to elicit smart, efficient, high-impact engines for growth.

We deliver table stakes quickly, creating cost efficiencies from day one to push up the creative effectiveness of our work with every cycle.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects.

Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us. 

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