The General Manager of our Retail Department is responsible for overseeing operations for our retail shop.
The General Manager supervises retail leads, inventory managers and assistant general managers as well as works in close collaboration with the Vice President of Business Development to develop purchasing and marketing plans.
Responsibilities:
Participates in developing and implementing operational rules, regulations, policies, and procedures
Manage, supervises and directs the activities of the dispensary team
Enforces dispensary policies and ensures that staff follows best practices
Oversees and manages quality product inventory and financial records
Ensures the dispensary remains compliant with security, inventory and local and state regulations
Manages financial records and cash handling procedures
Manages and inspires internal staff to deliver the highest level of customer experience
Ensures the safety and satisfaction of both the patients and employees
Provides education for staff about medical cannabis strains, edibles, concentrates and consumption mechanisms
Works with VP of Business Development to create budgets and forecast sales.
Promotes sales, service, and profit goals and leads staff to exceed them
Facilitates business relationships with wholesalers and other vendors to negotiate and procure an adequate supply of quality products
Oversees employee scheduling
Serves as a liaison to the local community
Maintains in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge
Reviews performance of other dispensary employees on a regular basis
Oversees all hiring, discipline, termination or advancement of employees
Performs other related duties and projects as business needs require at direction of management
Required skills:
Excellent sales and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Strong analytical and problem-solving skills
Strong supervisory and leadership skills
Ability to prioritize tasks and to delegate them when appropriate
Ability to function well in a high-paced and at times stressful environment
Proficient with METRC, Blaze Point-of-sale system, and related software
Education and Experience:
Must be at least 21 years of age
High school diploma or equivalent
At least four years of related experience, cannabis experience required
Direct reports:
Incumbent does supervise direct reports.
Works closely with Assistant General Manager and Inventory Manager.
Physical requirements:
Prolonged periods of sitting at a desk and using a computer
Prolonged periods of standing or sitting while performing job functions
Frequently moving inventory weighing up to 20 pounds
Job Type: Full-time
Pay: $75,000.00
– $85,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
10 hour shift
8 hour shift
Day shift
Holidays
Monday to Friday
Night shift
Weekend availability
Education:
High school or equivalent (Required)
Experience:
General Manager: 4 years (Preferred)
Work Location:
One location
Work Remotely:
No
Work Location: One location