General Manager (People’s OC DTLA 21+)

The General Manager of our Retail Department is responsible for overseeing operations for our retail shop.

The General Manager supervises retail leads, inventory managers and assistant general managers as well as works in close collaboration with the Vice President of Business Development to develop purchasing and marketing plans.

Responsibilities:
Participates in developing and implementing operational rules, regulations, policies, and procedures
Manage, supervises and directs the activities of the dispensary team

Enforces dispensary policies and ensures that staff follows best practices

Oversees and manages quality product inventory and financial records

Ensures the dispensary remains compliant with security, inventory and local and state regulations

Manages financial records and cash handling procedures

Manages and inspires internal staff to deliver the highest level of customer experience

Ensures the safety and satisfaction of both the patients and employees

Provides education for staff about medical cannabis strains, edibles, concentrates and consumption mechanisms

Works with VP of Business Development to create budgets and forecast sales.

Promotes sales, service, and profit goals and leads staff to exceed them

Facilitates business relationships with wholesalers and other vendors to negotiate and procure an adequate supply of quality products

Oversees employee scheduling

Serves as a liaison to the local community

Maintains in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge

Reviews performance of other dispensary employees on a regular basis

Oversees all hiring, discipline, termination or advancement of employees

Performs other related duties and projects as business needs require at direction of management
Required skills:
Excellent sales and customer service skills

Excellent organizational skills and attention to detail

Excellent time management skills with a proven ability to meet deadlines

Strong analytical and problem-solving skills

Strong supervisory and leadership skills

Ability to prioritize tasks and to delegate them when appropriate

Ability to function well in a high-paced and at times stressful environment

Proficient with METRC, Blaze Point-of-sale system, and related software
Education and Experience:
Must be at least 21 years of age

High school diploma or equivalent

At least four years of related experience, cannabis experience required
Direct reports:
Incumbent does supervise direct reports.

Works closely with Assistant General Manager and Inventory Manager.

Physical requirements:
Prolonged periods of sitting at a desk and using a computer

Prolonged periods of standing or sitting while performing job functions

Frequently moving inventory weighing up to 20 pounds
Job Type: Full-time

Pay: $75,000.00
– $85,000.00 per year

Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
10 hour shift
8 hour shift
Day shift
Holidays
Monday to Friday
Night shift
Weekend availability
Education:
High school or equivalent (Required)
Experience:
General Manager: 4 years (Preferred)
Work Location:
One location
Work Remotely:
No
Work Location: One location

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