The Opportunity
Delaware North’s Patina Restaurant Group is seeking an experienced General Manager to lead our team in exceptional service delivery at our Patina Event Catering in Los Angeles, California.
Our ideal candidate shares our passion for delivering the highest quality of food, wine, and service to guests
– taking great pride in your work and the impact you have on a moment or occasion.
You’re an inspiring leader who understands that training and developing your team is critical to the operation and you can successfully manage people, processes, budgets and expenses effectively.
Responsibilities
Manage day-to-day operations with a strong focus on guest satisfaction.
Oversee all scheduling and supervisionof all associates.
Review financial statements and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Complete accurate and necessary administrative duties, including hiring, training, sales tracking, labor tracking, payroll, petty cash, deposits, inventories, ordering, account payables and receivables, and P&L accounting as needed.
Establish standard operating procedures for front of house associates, including ensuring FOH staff are delivering great quality service that exemplifies Patina Restaurant Group.
Ensure standard operating procedures in the back of house are followed to ensure the highest quality product is being delivered from our kitchen that follows food and menu specifications, food handling and food safety requirements, and receiving and storage procedures.
Handle and report product orders, inventory, and sales.
Follow procedures to maintain the safety and security of all associates, customers and company assets.
Lead by example by demonstrating the qualities that you expect from your high performing staff.
Qualifications
Minimumof 5 years’ experience as a General Manager in full-service restaurant, hotel, or other food and beverage location with similar volume, capacity, and expectation of service.
Degree in hospitality or business management is preferred.
Servsafe, Food Safety Handler, and Training for Intervention Procedures (TIPS) certifications required.
Strong financial and computer skills; has experience working with and an understanding of P&L’s; able to monitor budgets and manage service and labor costs.
Ability to work flexible hours, including nights, weekends, and holidays in addition to normal business hours, as needed.
Must have strong communication, interpersonal, and leadership skills to deal effectively with all types of business contacts,employee affairs, and customers.
Ability to navigate and utilize Microsoft Office Suite programs, appropriate point of sale (POS) systems, and any other required operating machines.
Who We Are
Patina Restaurant Group is a leader in the premium segment of the restaurant and catering industry, operating restaurants and managing catering and food service operations at high-profile venues including, Lincoln Center, Walt Disney World®, Disneyland®, the Empire State Building, Grand Central Station, and The Metropolitan Opera.
At Delaware North, youll love where you work, who you work with, and how your day unfolds.
Whether its in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, theres no telling where your career can ultimately take you.
We empower you to do great work in a company with 100 years of success, stability and growth.
If you have drive and enjoy the thrill of making things happen
– share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.
Delaware North is an equal opportunity employer.