General Manager – Mandolin DTLA

The Role we’re recruiting for…Our Restaurant General Manager is responsible for day-to-day functions of the club’s F&Bdepartment. They are largely responsible for hiring, training and overseeing our stellar F&Bstaff, along with ensuring smooth operation of private parties, ala carte dining and otherin-house events.Main Duties…· People Management: recruitment, training, scheduling and motivating the team…. sometimes thisalso includes handling staff complaints and disciplinary procedures.· Culture Carrier: Lead our team with a positive attitude, attentiveness to service andresponsiveness to members· Profit & Loss Management: analyze financials (income & expenses) to ensure business operations.· Staff Performance Management: assess staff performance, conduct appraisals and strategize forimproving staff performance. This also includes organizing team meetings, trainings and monthlyagendas.· Teamwork and Collaboration: Soho House is a team, collaborating with FOH, BOH, Memberships,People & Development and Operations is critical for the success of the house and large brand.· Compliance & Cleanliness: Implement, monitor, adhere to, and enforce compliance with allCompany and Health & Safety policies. (IIP, Worker’s comp procedures, allergy procedures, localstate and federal laws.)Other Things to consider…· Presence: being visible to staff and guests is a key component of being a successful F&Bmanager.· Service Standards: We have high service standards that must be upheld, and sometimes you mayexperience Mystery Shoppers.· Promotional Activities: we sometimes participate in events or activities to enhance thepresence of the property within our local communities.RequirementsRequired Skills/Qualifications:· A minimum of 5-7 years of related Restaurant Management experience· Strong communication skills· Passion for food & beverage· Ability to work in a friendly relaxing demeanour with quick customer service· Flexible schedule· Ability to understand and follow written and verbal instructions· Detail oriented· ABC and Food Handler Certified· Computer literacy to include: Micros· Computer savvy with PC’s and Mac’s· Basic Office experience, including answering telephone calls, faxing, assisting members andguest with computer issues· Ability to multitask and work in a fast paced environmentPhysical Requirements:· Must be able to seize, grasp, turn and hold objects with hands· Must be able to work on your feet for at least 8 hours· Fast paced movements are required to go from one part of the club to others· Must be able to move, pull, carry or lift at least 20 pounds· Occasionally kneel, bend, crouch and climb as requiredBenefitsWe Have The Perks…Soho House offers competitive compensation packages that feature global benefits and perks. Wepride ourselves on our training to development options for the technical and managerial skillsnecessary to grow a career.· The Basics:o Medical, Dental and Vision Health Care Coverageo 401K with company matcho Paid Time Off (Sick, Vacation, Personal and Volunteer Days)o Pet Insuranceo Brand Discounts: Membership, Hotel, Restaurant, Soho Home and Cowshed Spao Parental Leave (12-26 weeks, pending tenure)· The Extras:o Soho Impact: mentoring, apprenticeship, local outreach and sustainability programso Learning & Development: An extensive range of courses for all employeeso Cookhouse & House Tonic: Monthly trips, trainings and events for all employeeso And more…!This employer is a corporate member ofmyGwork – LGBTQ+ professionals, the business community for LGBTQ+ professionals,students, inclusive employers & anyone who believes in workplace equality.

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