We are looking for a General Manager to oversee all staff, budgets and operations of the local business unit.
General Manager responsibilities include formulating overall strategy, managing people and establishing policies.
To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive, while ensuring our profits are on the rise.
Ultimately, you’ll help our company grow and thrive.
ABOUT YOU:
You love dogs.
You’re fast paced, self-driven with a strong sense of urgency.
You’re organized and detail oriented.
You thrive when you have multiple challenges on your plate.
You like meeting and interacting with new people.
You like to work with others and build a teamwork consensus
You’re lively, enthusiastic and a very strong communicator.
The General Manager is responsible for the leadership and functionality of the department supervisors and assistant manager to make sure that our business can run smoothly and efficiently.
They are to protect, train and lead an exceptional guest and client experience.
The General Manager will lead, educate, and inspire their staff.
Responsibilities
Oversee day-to-day operations
Design strategy and set goals for growth
Maintain budgets and optimize expenses
Set policies and processes
Ensure employees work productively and develop professionally
Oversee recruitment and training of new employees
Evaluate and improve operations and financial performance
Direct the employee assessment process
Prepare regular reports for upper management
Ensure staff follows health and safety regulations
Provide solutions to issues (e.g.
profit decline, employee conflicts, loss of business to competitors)
Skills
Proven experience as a General Manager or similar executive role
Experience in planning and budgeting
Knowledge of business processes and functions (finance, HR, procurement, operations etc.)
Strong analytical ability
Excellent communication skills
Outstanding organizational and leadership skills
Problem-solving aptitude
BSc/BA in Business or relevant field; MSc/MA is a plus
Technical Skills:
Computer skills including knowledge of Microsoft Office.
Proficient written and spoken communication skills.
Knowledge and experience in business, supervision & management.
General knowledge of various employment laws and practices
Excellent public speaking skills
Personal Characteristics:
Outstanding interpersonal relationship building and employee coaching and development skills.
The ability to retain a high level of confidentiality.
Stress tolerance – must be able to remain calm under highly stressful and unexpected situations.
Must be dependable and responsible.
Must be able to communicate with all types of people, remain calm, mediate and problem solve.
Must be of moral and ethical character.
High level of emotional intelligence.
Salesmanship personality and comfort.
Ability to multitask
Strong ability to adapt to change and support company directives
A Can-Do
– It is my job attitude
A commitment to never let staff/clients see you sweat
High level of confidence
Physical Requirements:
Prolonged periods of standing, walking and moving around the playrooms.
Must be able to lift up to 50 pounds at times.
This Job Is Ideal for Someone Who Is:
Dependable –
– more reliable than spontaneous
People-oriented –
– enjoys interacting with people and working on group projects
Adaptable/flexible –
– enjoys work that requires frequent shifts in direction
Achievement-oriented –
– enjoys taking on challenges, even if they might fail
Autonomous/Independent –
– enjoys working with little direction
High stress tolerance –
– thrives in a high-pressure environment
Application Question(s):
What excites you the most about this position?
How does your previous experience make you a good fit for this position?
Salary Expectations?
Job Type: Part-time
Pay: From $23.00 per hour
Benefits:
401(k)
Employee discount
Health insurance
Paid time off
Schedule:
12 hour shift
8 hour shift
Holidays
Monday to Friday
Supplemental Pay:
Bonus pay
Tips
Education:
High school or equivalent (Preferred)
Experience:
Customer service: 2 years (Preferred)
Work Location: One location