At Veo, we’re bringing the next generation of mobility sharing to cities and universities through our dockless e-bike, and e-scooter systems.
We are on a mission to bring people closer together by ensuring that everyone can ride our vehicles.
We are looking for exceptionally talented individuals who are ready to take on exciting challenges and own solutions.
We’ve partnered with over 25 cities and universities and we are just getting started.
As a Regional Operations Manager, you are responsible for the success and growth of Veo.
This is one of the most important, challenging, and rewarding roles at Veo.
We are looking for someone who loves problem-solving, is highly analytical, is a very effective and proactive communicator, operates with an entrepreneurial hustle, and wants to make a measurable impact on the company.
This role reports to the Director of Operations in the Chicago HQ.
Job Responsibilities:
Own your business: Own the P&L and be accountable for hitting certain operational, and financial targets. Improve operations efficiency: Identify key areas in your markets to improve productivity, reduce costs, and increase margin Solve operational problems: Be hands-on to solve complex operational problems including maximizing fleet uptime, optimizing distribution, minimizing loss rate Be data-driven: Take a data-driven approach to problem-solving and market insight development.
Build your team: Lead recruiting and development of your local market teams.
Develop and mentor your team members.
Partner cross-functionally: Collaborate with a diverse group from across Veo to ensure timely resolutions, oversee quality control, and process feedback.
Synthesize feedback and recommendations from central operations, business development, customer service, and product development teams.
Qualifications:
BS/BA or equivalent required; degree in a quantitative field preferred.
5+ years of operations management, business consulting, or related experience managing operations, building and developing diverse teams, optimizing processes, and delivering business goals.
Excellent communicator capable of motivating a team, working across an organization, and serving as a liaison with external partners as needed.
Analytical mindset with a strong understanding of real-time marketplaces (supply and demand economics).
Experience solving complex problems, exercising good judgment in decision-making, and navigating ambiguous environments.
Ability to simplify difficult problems into actionable and solvable tasks.
Data-driven by nature, strong attention to detail, and obsessed with process improvement.
Comfortable learning and adapting to new concepts and utilizing new tools.
Self-motivated, energetic, and driven individual with the ability to learn new skills and grow within the role.
Startup experience is a plus.
Medical/dental/vision/401k Opportunity to work on one of the world’s most challenging problems.
Competitive salary and benefits.
Opportunity to work in a fast-paced, hyper-growth technology company.
Excellent Chicago West Loop location.
Unlimited Veo credits.
Commitment to professional development and career growth.
What are some operational problems or challenges that are most interesting to you for this role?
Do you have any experience working in a technology company?*
Do you have 3+ years of experience in operations management, logistics, engineering, or business consulting?*
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