About us
Do you see yourself as a Food & Beverage Manager?
What’s your passion?
At IHG we’re interested in YOU.
We employ people who apply the same amount of care and passion to their jobs as they do their hobbies
– people who put our guests at the heart of everything they do.
And we’re looking for more people like this to join our friendly and professional team.
As the worlds largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.
Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs.
Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.
Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.
If youd like to embrace a wider world of experiences and opportunities, wed like to welcome you to the worlds most international luxury hotel brand.
Your day to day
Manage food and beverage operations to ensure quality service and standards while delivering a guest experience that is unique.
Ensure compliance with all federal, state, and local regulations concerning health, safety, or other requirements.
At InterContinental Hotels & Resorts we look for people who are charming, confident, and internationally-minded; people who know what it takes to exceed guest expectations.
Financial returns:
Participate in the preparation of the annual departmental operating budget and financial plans.
Monitor budget and control expenses with a focus on food, beverage, and labor costs.
In partnership with the catering office, identify additional sales opportunities to enhance revenue.
Drive promotions that deliver great dining experiences for guests at a good value.
Ensure all credit and financial transactions are handled in a secure manner.
People:
Manage day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members.
Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance.
Educate and train all team members in compliance with federal, state and local laws and safety regulations.
Ensure staff is properly trained on quality and service standards, has the necessary tools and equipment, and is empowered to carry out job duties.
Guest experience:
Ensure all food and beverage equipment are in proper operational condition and are cleaned on a regular basis.
Ensure that all food and beverage facilities including banquet/convention space are cleaned, vacuumed, and properly stocked according to anticipated business volume.
Notify Engineering immediately of any maintenance and repair needs.
Establish and achieve quality and guest satisfaction goals.
Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction.
Responsible business:
Manage local food and beverage marketing programs for the hotel; participate in and maintain system-wide food and beverage marketing programs and promotions.
Monitor local competitors and industry trends.
Review and approve menu design and concepts with Executive Chef.
Conduct proper food and beverage inventory procedures.
Determine minimum and maximum stocks for all food, beverage, material, and equipment.
Ensure the security and proper storage of food and beverage products, inventory and equipment, and replenish supplies in a timely and efficient manner while minimizing waste.
Perform other duties as assigned.
May also serve as the manager on duty.
What we need from you
Some college and/or advanced training in food and beverage management plus 2 years related experience, including supervisory experience, or an equivalent combination of education and experience.
Bachelors degree in Hotel Management, culinary arts, or related field preferred.
Must speak fluent English.
This job requires ability to perform the following:
Moving about the facilities
Carrying or lifting items weighing up to 50 pounds
Handling food, objects, products, and utensils
Bending, stooping, kneeling
Other:
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company
Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training
Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently
Problem solving, reasoning, motivating, organizational and training abilities are used often
Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency
May be required to work nights, weekends, and/or holidays
What we offer
In return we’ll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan.
Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people.
Most importantly, we’ll give you the room to be yourself.
So what’s your passion?
Please click Apply and tell us how you could bring your individual skills to IHG.
IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans
Job Reference: USA20540