Service Captain The Service Captain assists the Food and Beverage Director in overseeing day-to-day operations including casual, fine dining, private events, and bartending operations.
They supervise set-ups, breakdowns, staffing levels and quality of service while maintaining Food and Beverage financial goals.
The Service Captain coordinates with the Food and Beverage Director, Service Director, Member Experience Director, the Private Events Director, and the event host to ensure that all events are well organized and that the expectations of the Member and host are exceeded.
Responsibilities Effectively communicate with Department Heads and Employee Partners to execute high level of service at all times Manage, train, and create an engaging atmosphere for Employee Partners Job Qualifications Three years experience as a server, floor, or bartending supervisor in a la carte or private dining service High-energy, outgoing personality with strong professional, interpersonal, and communication skills Proven track record of team leadership and motivation skills Attention to set up and service details are a must Diplomatic team player able to foster relationships with Members, Employee Partners, and guests Possesses a passion for exceeding Member expectations