Following an expansive 20 million dollar renovation in 2014, The Hollywood Roosevelt, a nearly 90-year-old classic and prominent character in Hollywood, has reprised its role once again with a modern interpretation to a fabled historical beauty.
Located in the heart of Hollywood, the 300-room hotel is the perfect marriage between old world elegance and modern playful. The hotel is divided between a main tower that houses 240 rooms, and continues to be recognized by the Historical Preservation Board for its 1927 Spanish Colonial Revival Style, and 60 transitionally designed bungalows, offering a play on indoor living, outdoors. The bungalow rooms overlook a David Hockney painted pool that is profoundly surrounded by over 200 palm trees, creating the perfect urban oasis.
The Hollywood Roosevelt remains one of Trip Adivisor’s top ranked hotels in Los Angeles, and was also awarded a 2016 Conde Nast Readers Choice Award.
Interested in working with us? If so we encourage you to apply for a position. We look forward to hearing from you!
Position Summary
The Assistant Outlets Manager will be responsible for overseeing the service in the Food & Beverage Outlets. The candidate will be responsible for assisting the other managers with training, motivating, coaching the staff, monitoring expenses and controlling labor costs. The successful candidate will be enthusiastic, approachable and efficient while ensuring that the needs of hotel guests/visitors and employees are met.
Pay Type – Salary | Range – $58,000 – $63,000 yearly
Essential Duties and Responsibilities
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
- Maintain regular attendance that is in compliance with hotel standards as required by scheduling
- Comply at all times with the hotel’s safety standards and regulations to encourage safe and efficient hotel operations
- Ensure work areas are properly stocked, clean and tidy; maintain cleanliness, and a nice presentation of all menus and tables
- Oversee the proper settlement of checks
- Assure all food orders are delivered on time; make sure all food is up to the highest quality
- Handle guest complaints or special requests and communicate these with managers as necessary; prepare the oncoming shift by communicating effectively with all staff members
- Hold pre-meal meetings daily to monitor service and promote up selling
- Other duties as assigned
Knowledge and Skills
- Basic knowledge of Opera or Micros preferred
- Ability to work under pressure and with minimal supervision while meeting all deadlines
- Able to evaluate and select among alternative courses of action quickly and accurately
- Displays orientation to profitability and aligns work with strategic goals
- Develops and implements cost saving measures, conserves organizational resources and works within approved budget
- Ability to build morale and group commitments to goals, objectives, and support everyone’s efforts to succeed
- Implements and maintains all policies and procedures
- Exercises sounds and accurate judgment with regards to decision making in a timely matter
- Prioritizes and plans work effectively and efficiently
- Observes and implements all safety and security procedures
- Ability to meet deadlines with frequent change delays and unexpected events
Education and Work Experience
- High School Diploma or equivalent; At least 2 years of progressive experience in a hotel/catering or a related field required
- Previous supervisory responsibility preferred
- Previous hospitality industry experience preferred
Certificates, Licenses, and Registrations
California Food Handler Card
California Responsible Beverage Service Certification
Operational English skills are required for all positions. The Hollywood Roosevelt is an EEO/AA Employer M/F/D/V & FMLA COMPLIANT. Pre-employment drug screening and background check are conditions of employment.
Other details
- Pay Type Salary
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