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Floor Manager

OAK + FORT

This is a Full-time position in Los Angeles, CA posted June 7, 2021.

Since our inception in 2010, OAK + FORT has curated collections that reflect our design philosophies. OAK + FORT is a belief that fashion should be uncomplicated and thoughtfully designed. We are not distracted or fettered by trends. We will continue to provide attainable luxury to like-minded individuals.

The ideal candidate possesses a passion for the fashion industry while driving business with an entrepreneurial mindset and you will be responsible for:

Sales Generation

  • Meet minimum sales requirements based on store volume
  • Provide exceptional client experience by executing OAK + FORT Sales Culture
  • Be a brand ambassador by keeping up with new arrivals, product knowledge, and wearing current merchandise
  • Respond and appropriately resolve customer complaints and service opportunities

Staff Development

  • Source top candidates to build a high performing team
  • Provide timely feedback and active informal training to staff
  • Inspire and motivate team through demonstrating leadership qualities
  • Ensure staff are adhering to OAK + FORT Sales Culture and service expectations

Store Functionality

  • Participate in training and execution of floor management
  • Ensure the right quantity of stock is in the right place at the right time
  • Oversee and participate in stock room set-up and organization
  • Create weekly schedules to maximize sales, eliminate wastage, and ensure the right quality and calibre of staff are working

The ideal candidate will have the ability to:

  • Influence and support others through building presence
  • Communicate effectively both verbally and in writing
  • Manage time and priorities effectively
  • Build constructive and effective relationships with the store team
  • Present ideas and recommendations in a professional, organized and logical manner
  • Mandarin language proficiency considered an asset

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