A Place Called Home has a great opportunity for a passionate and dedicated Facilities Supervisor to utilize their skills to help our facilities stay in top shape and safe while supporting the mission and vision of the organization.
ABOUT US
A Place Called Home is a dynamic, non-profit youth and community center in South Central Los Angeles. APCH provides educational programs, counseling, mentoring, music, dance and art classes, fitness and health and wellness opportunities. As youth participate in our programs, they discover interests and talents and develop a better sense of themselves and their place in the world around them. Our goal is to increase the likelihood that youth will stay in school, pursue higher education, attain viable jobs, and become active community members capable of making positive change in the world in which they live.
Our commitment to our staff wellness, development and experience:
A Place Called Home is committed to supporting our hard working staff by creating a work environment that builds relationships, careers and experiences through collaboration and transparent communication. We don’t just talk the talk but we walk the walk. Below are just some ways in which we support our staff:
Health and Wellness
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HMO & PPO Medical and Dental Plans with APCH covering the majority of the group costs
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25K Basic & Accidental Life Insurance-no cost to the employee
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FSA, DFSA and Supplemental Insurance to support your out of pocket costs
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401K Retirement Plan with employer match
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Generous Time-off: Paid winter break, 2 wellness days, 13 holidays, 2 weeks+ vacation, 88 hours for sick days, Incentive time off opportunities
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Assistance and funds for emergencies
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Employee Assistance program to support your work life balance
Professional Development
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Gallup’s Strengths Assessment for all employees
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Quarterly Employee Training
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Specialized Manager Training
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Leadership Training through our Leaders In Training Program (LIT)
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Professional development support and financial assistance
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CPR & First Aid Training certification
Collaboration
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Employee Engagement Committees: employee recognition, new hire experience, supporting community organizations, creating fun staff events, justice, equity, diversity & inclusion and wellness.
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Monthly Employee Acknowledgment by Colleagues and Supervisors
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Employee Portal – Staff Communication & Resources available at any time
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TouchPoint-Monthly all staff meetings
Job Title: Facilities Supervisor
Department: Operations
Reports to: Associate Director of Building and Safety Operations
FLSA Status: Non-Exempt-40 hours/week
Direct Reports: Sr. Maintenance Technician & Facilities Assistants
SUMMARY
Under the direction of the Associate Director of Building and Safety Operations, the Facilities Supervisor is responsible for the overall functioning, cleanliness and safety of all indoor and outdoor facilities of APCH. In addition, they will supervise daily maintenance and sanitation activities using the most efficient and economical ways of maintaining the equipment, minimizing downtime and keeping property operations running safely and efficiently.
JOB RESPONSIBILITIES/DUTIES
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Train and supervise maintenance and custodial staff
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Adequately schedule maintenance and custodial staff based on the needs of APCH
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Supervise vendors (i.e. night custodial crew, contractors, etc) to ensure quality and completion of services as per scope and contractual obligations
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Supervise and coordinate the day-to-day maintenance and repair of buildings, grounds, and associated equipment.
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Track service requests and ensure timely completion within established timelines and quality standards.
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Schedule and ensure completion of preventative maintenance
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Ensure cleanliness and orderliness of facilities
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Maintain and prepare reports and/or maintenance records (i.e. contracts, permits, etc.)
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Estimate the time and materials required for operational maintenance and/or custodial work and schedule assignments accordingly
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Supervise assigned volunteers
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Provide feedback and recommendations to AD of Building and Safety Ops and appropriate parties regarding safety and compliance issues as related to facilities
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Oversee scheduling and execution of set up and break down for internal and external meetings, programs and events
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Report on and assist AD of Building and Safety Ops in responding to and investigating accidents, near miss situations, and equipment and facility integrity issues
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Supplement APCH’s outside IT services consultant as needed; break down and set up computers, printers and accessories
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Assist in distribution and inventory of keys as requested by AD of Building and Safety Ops
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Understand functionality of security and fire alarms; respond to alarms, troubleshoot and liaison with emergency responders and monitoring companies in absence of Safety, Security & Hospitality Lead and or AD of Building and Safety Ops
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Initiate all purchase requests for all cleaning, repair and maintenance supplies to keep stock items available at all times
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Submit any and all receipts and invoices within 72 hours to AD of Building and Safety Ops and or Office Manager for reconciliation
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Report any safety concerns to the Director of Building and Safety Ops immediately
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Operate and train others to operate tools, equipment, and machinery according to prescribed safety procedures
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Move inventory to various locations manually by operating a pallet jack and handcart
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Load and unload delivery vehicles by hand, with forklift, or with pallet jack
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Support transportation department with in-kind donation pick-ups as scheduled (Monday – Friday)
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Take an interest and initiative in the development of the facilities team
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Maintain compliance with established safety policies (OSHA & Local Ordinances), procedures, and certification requirements
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Support the Safety, Security & Hospitality department in conducting safety drills (fire, earthquake, etc)
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Attend all required meetings (Touchpoint, Staff Development, Departmental etc.)
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Adhere to the highest ethical and professional standards and values at all times
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Other duties may be assigned including but not limited to working in other areas of the maintenance department to provide support during absences or shortage of staff in other trades or to perform duties associated with construction projects.
Qualifications
The ideal Facilities Supervisor will be an individual who carries high personal and professional standards, is high energy by nature, and enjoys partnering with others to achieve successful outcomes. To be successful in this role the Facilities Supervisor will focus on achieving excellence of service and performance in the five core competencies identified by the agency: integrity & trust, adaptability, accountability, learning and development and compassion. As a Facilities Supervisor they will also be expected to excel in the five facilities competencies of: safety, communication, prioritizing & planning, care & use of equipment and work quality & Innovation. The candidate will embrace the APCH culture of a learning organization and strive to constantly improve upon systems and services for the benefit of our employees and our constituents; and will be demonstrably committed to their own ongoing personal and professional development. Our culture encourages individuals to speak up, we respect diversity of thought, and we look to our staff to be candid with concerns and constructive suggestions. Together, we can continue to take APCH to even higher levels of excellence and service to the community.
Technical and Performance Skills
* Excellent Oral and Written Communication Skills
* Dedicated to excellence, learning and ongoing professional growth
* Professionalism Time Management
* Customer Service Collaborative Skills
* Conflict Resolution/Problem Solving Mission-Driven
* Detailed oriented
* Knowledge of Microsoft Office (Excel, Word, Powerpoint, etc)
Education/Training/ Experience
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HS Diploma or Equivalent
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Knowledge and understanding of OSHA and other safety compliance guidelines
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Basic knowledge and ability to troubleshoot electrical and plumbing issues
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Bilingual English/Spanish Highly Preferred
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2-3 years in facilities (commercial) management
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2 years supervising employees
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Must possess a valid Driver’s License with an acceptable driving record
Physical and Mental Demands
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Able to work in a dynamic and high noise level environment typical of a youth center
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Frequent standing, lifting, walking
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Must possess: strength, stamina, and mobility to perform medium to heavy physical work
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Climb and descend ladders
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Operate a variety of tools and equipment
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Operate a motor vehicle
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Vision to read printed materials and a computer screen
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Hearing and speech to communicate in person and over the telephone or radio.
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Frequent walking in operational areas to identify problems or hazards.
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Ability to bend, stoop, kneel, reach, lift, carry, push, and pull materials and objects weighing up to 50 pounds or heavier weights with assistance and/or the use of proper equipment.
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Use of hands for clerical functions
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Must be able to work a flexible schedule including nights and weekends
A Place Called Home provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including but not limited to pregnancy), gender expression, gender identity or sexual orientation, military and veteran status, medical condition, ancestry, marital status, citizenship national origin, age, physical and/or mental disability or genetics. In addition to federal law requirements, A Place Called Home complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Background screening required.