MediaAlpha is a customer acquisition solutions provider powered by technology and data science.
The company provides industry-leading solutions designed to reach consumers shopping within high-consideration categories such as property and casualty insurance, health and life insurance, personal finance, travel, education and more.
Role Overview
MediaAlpha is a customer acquisition solutions provider powered by technology and data science.
The company provides industry-leading solutions designed to reach consumers shopping within high-consideration categories such as property and casualty insurance, health and life insurance, personal finance, travel, education, and more.
The MediaAlpha team is composed of talented and conscientious individuals who share a passion for doing great work and a pioneering spirit to identify new solutions that continually keep our company and our partners one step ahead.
We’re a mid-sized, LA-based, publicly traded company (NYSE: MAX) and have appeared on Fortune’s Great Places to Work list four years in a row.
MediaAlpha’s new Sales Enablement team is responsible for developing and implementing the training program for sales executives and account managers on the Demand Partnership (Sales), Supply Partnership (Business Development), and Agent (SMB) teams.
The ideal candidate will have a demonstrated track record of developing and delivering both targeted and broad-based training content to the existing team and new hires that measurably improves partner management productivity.
This is a new role at MediaAlpha that will report to the Senior Vice President, Growth.
It is an individual contributor role that could lead into a management position.
Responsibilities
Work with sales, business development, and account management leaders to identify training needs for the company’s partner (customer) facing teams based on sales process, strategic plans, and results.
Collaborate with leadership to define the competency models for all partner facing roles. Define, develop, and deliver onboarding programs that reduce the ramp to productivity for new partner facing team members.
Create standards for ongoing training that includes: knowledge transfer, practice sessions and post-training coaching to ensure full understanding of new skills, knowledge, and process expertise. Design and deliver proven solution-based and broad-based training workshops, playbooks, and tools for existing teams and new hires in a variety of formats including in-person, virtually, one-on-one and videos to create engaging and effective learning experiences. Work with marketing, product, and sales operations teams to ensure partner management teams have optimal content and tools to utilize throughout the customer lifecycle. Enable partner management teams to properly position the value of all MediaAlpha solutions and have a deep understanding of the evolving competitive landscape by working closely with product and marketing teams. Work with the sales operations and engineering team to customize and implement a new CRM system for large account management and high volume sales. Work with sales operations to match each team’s sales and account management methodology to the company’s CRM system and implementation. Develop and report on metrics measuring the efficacy and impact of learning initiatives and use data to make recommendations on ongoing and new training programs. Conduct analysis and reporting utilizing the CRM system on all partner management teams. Own and update the internal company knowledge base and external help center.
Qualifications
A leader with the ability to execute with limited direction and structure in highly ambiguous environments, with a strong bias toward action.
Minimum of 10 years total experience in sales enablement, learning & development, product marketing and/or sales operations.
Minimum of 5 years experience in sales enablement.
Understanding of different sales and account management methodologies (SPIN selling, Challenger Sale, etc.).
Experience with CRM systems (Salesforce preferred) and other sales enablement tools. Ability to analyze data and provide insights to internal partners regarding gaps and opportunities, and translate to actionable partner management training needs and outcomes.
Understanding of digital marketing, advertising technologies, and/or customer acquisition is strongly preferred.
Company Culture
– Traits We Value
You enjoy hands-on work no matter what your experience level You are a lifetime learner You are intellectually curious and open-minded, with a growth mindset You are accountable, with ownership of failure and humility in success You deeply care about the quality of your work You value long-term fairness over short-term gain You understand that feedback is given because we care, and we expect it in return Your communication is thoughtful and clear You are informal, but highly professional You don’t take yourself too seriously You are a positive, pleasant person
Compensation
Cash compensation.
Highly competitive salary and bonus program participation.
Equity compensation. New hire and ongoing RSU awards.
High-quality health and dental care plans with no employee contributions and zero deductibles (in-network).
Flexible spending account.
Unlimited PTO.
401K company contribution program (after 90 days).
Professional training and education reimbursements.
Generous employee perks (e.g., mobile phone program, gym membership).
When you apply to join the QuoteLab, LLC, Team (which does business as MediaAlpha (referred to as “we”, “us”, “our”, or “MediaAlpha”)), through the job application, during the recruitment (hiring) process, while performing services for us, and/or over the course of employment, you may provide to us or we may collect from you or other third-party sources personal information (also known as personal data) which we will process in order to manage recruitment, employment, compliance, safety, and fraud prevention, and to conduct analytics.
Depending on where you live or your place of residence you may have certain rights which may include: (1) request access to the personal information we have collected about you; (2) request rectification of your personal information; (3) request erasure of your personal information; (4) request restriction of the processing of your personal information; (5) request data portability of your personal information; and/or (6) object to the processing of your personal information.
Please note that these rights might be limited under the applicable laws, rules, or regulations.
To learn more about the personal information we collect and how we handled your information, read our General Privacy Statement and Job Applicant Privacy Notice .
Residents of or Persons Who Reside in the European Economic Area or the United Kingdom Notice
If you are a resident of or otherwise reside in the European Economic Area (“EEA”) or the United Kingdom (“UK”) MediaAlpha is the data controller with respect to any of your personal information we collect and process.
This means that we are responsible for deciding how we hold and use personal information about you.
This General Privacy Statement and Job Applicant Privacy Notice is aimed at informing you of how and why your personal information will be used, namely for the purposes of your use of our prospective talent and job applicants website(s) and associated services and/or for the purposes of the recruitment and sourcing exercise, and how long it will be retained.
This Notice provides you with certain information that must be provided under the General Data Protection Regulation ((EU) 2016/679) (which we refer to as “GDPR”) and applicable local data protection laws, rules, and regulations.
California Privacy Rights Notice
Beyond the General Job Applicant Privacy Notice provided above, if you are a California resident or if you otherwise reside in California, to learn more about the personal information we collect, the purposes for which we collect, process, use, and share your personal information, and your rights (including how to exercise them), read our CCPA Privacy Statement and Job Applicant Privacy Notice .
By selecting “Confirmed” below and proceeding, you acknowledge and agree that you have read and understood the privacy notices provided above (including the more detailed notices provided via links) and you agree to the processing of your personal information as detailed therein.
U.S.
Equal Opportunity Employment Information (Completion is voluntary)
Individuals seeking employment at MediaAlpha are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.
Completion of the form is entirely voluntary.
Whatever your decision, it will not be considered in the hiring process or thereafter.
Any information that you do provide will be recorded and maintained in a confiden