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Director of Retail


This is a Full-time position in Los Angeles, CA posted February 21, 2021.

As a Director of Retail, you will be responsible for leading your team members in executing retail operations and financials. Operations * Has strong attention to detail * Holds team accountable to daily responsibilities to deliver great guest service * Ensures team members have the tools necessary to complete their jobs * Ensures show quality standards are maintained at all times * Builds and maintains strong relationships with clients, guests, internal locations, retail partners and Levy Team members * Regularly obtains feedback from clients and customers to improve operations * Supports and communicates Company initiatives * Respond and assist in any guest service issues * Executes all retail promotions and programs as outlined and in accordance with Levy standards * Oversee purchasing for all retail outlets and arena operations, with special attention to inventory levels, turnover, and product mixes * Continually drives team members to build sales throughout retail environment * Successfully merchandises inventory to drive sales * Analyzes POS sales reports and makes informed merchandise buying decisions that will result in the achievement of sales and profit goals * Maintains the highest level of visual standards in all retail locations * Assist in strategic plan for division including marketing strategy * Assist Controller in preparing all forecasts and budgeting * Seeks buy-in on all new retail business venture/ideas Controls * Thoroughly and accurately uses applicable Levy systems (Retail Pro, MyStaff scheduling and more) * Ensures that all security, safety and sanitation standards are achieved * Responsible for enforcing store policies and procedures * Develops and achieves planned sales, gross margin, profit and shortage goals * Achieves assigned budget goals * Employs good safety and sanitation practices * Executes required daily reporting in a timely manner * Assists in completing required department reports and compiling information at month end closing * Ensures team members adhere to Levy Company guidelines as stated in team member training manual and employee handbook * Adequately schedules team members to meet operational needs and desired targets Team * Uses all performance management tools to provide guidance and feedback to team * Promotes a cooperative work climate, maximizing productivity and morale * Conducts regular scheduled meetings to ensure lines of communication are open between management and team members * Interviews, hires, trains and develops team members according to Levy guidelines * Displays a positive attitude towards team members