Career Professionals, Inc.
has been serving the professional and technical staffing needs of southeastern manufacturers since 1985
Director of Quality
– Greater Los Angeles
– Bellflower
Generous relocation
– amazing benefits and career growth
Director develops, implements and directs the comprehensive quality programs for a single Medical Center that is part of a larger organization.
Will be working closely with the medical center leadership to ensure that program effectively measure, assess, and improves the quality of care and services provided.
Oversight over quality assessment and improvement, patient safety, risk management, professional staff services or accreditation, regulatory and licensing.
Collaborates with the medical center leadership team to ensure that the programs effectively measures, assesses and continuously improves the quality of care and service provided.
Facilitates departmental activities so as to meet the requirements of customers and regulatory and accrediting agencies to include peer and departmental reviews
Mitigates medical/legal liability through development of a program which links risk management activities with those of continuous performance improvement.
Serves as a critical link in the identification and resolution of issues which affect the organizational image.
Works closely with designated leaders to address patient care issues with a goal toward resolution while maintaining confidentiality.
Determines strategy for changing existing processes to meet regulatory requirements and translating external demands into program goals.
Works closely with the medical, nursing, and support staff to enhance compliance and patient safety.
Provides education and technical support to the Service Area in developing, implementing and maintaining quality improvement activities.
Facilitates performance improvement throughout the continuum of care to improve the care, treatment and services provided.
Manages the creation and maintenance of provider-specific quality profiles to be used for credentialing.
Develops and maintains relationships and effective communication with all levels of Service Area.
Collaborates with various stakeholders on projects, initiatives and facilitates spread of best practices.
Prepares reports as required to Quality Committee .
Contributes to the management of the accreditation, regulation, and licensing activities to include communicating the programs/processes to providers and medical staff, preparing of surveys and inspections, and completing assessments, response plans and measures of success.
Responsible for the completion of annual evaluations and revisions to the Quality Program.
Directs human resources management processes: hires, fires, promotes, demotes, manages and evaluates staff performance and development.
Develops, monitors, and controls department budgets.
Works collaboratively to promote and implement quality patient care through appropriate measurements of care.
Patient Safety: Accountable to promote an organizational culture of safety and ensure appropriate patient safety standards and guidelines are implemented consistently in the delivery of health care to our patients, including but not limited to: TJC, National Quality Forum, and Leapfrog.
Qualifications
Minimum five (5) years of experience in Quality Improvement in a health care setting.
Minimum three (3) years management experience .
Preferred Qualifications :
Experience designing, developing, and implementing physician peer review.
Demonstrated knowledge of governmental accreditation and other regulatory standards, requirements, and guidelines related to quality performance.
Strong working knowledge of ongoing monitoring processes (including criteria development and statistical analysis); medical care delivery in hospital and outpatient settings; performance improvement principles, tools, and techniques.
Effective communication, negotiation and leadership skills.
Total Quality Management certification or Certified Professional of Healthcare Quality (CPHQ) preferred.
Master’s degree preferred in Nursing or Health Care related field or Business Administration.
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Career Professionals, Inc.
| 602 North Jackson Street | Morristown, TN 37814-3917