Wake up each day to be part of a movement.
A movement to make an impact.
A movement to go for it.
A movement to provide solutions.
A movement to be empowered.
A movement to do the right thing.our people deliver.®Empowerment, active listening and creative thinking are a few attributes AIT teammates exercise to deliver a world-class customer experience.Forbes names AIT Worldwide Logistics one of America’s Best Employers in 2022 Come join us at AIT and see why our employees rank us among the best places to work.AIT is hiring a Director of Operations in our West RegionPosition OverviewAIT is seeking a Director of Operations, West Region.
The ideal candidate will provide daily operational oversight and organizational management of the West region of one of the premier freight forwarders in the US market.
This role will be responsible for managing multiple offices P& L to accomplish profitability and growth objectives, in an efficient and high quality manner.
The role will be accountable for the following; recruiting, developingand motivating staff to provide a world class customer experience and meet or exceed client expectations.
In addition, equipped all stations to have the necessary tools in place to succeed and expand their business levels in both domestic and international product line in a sustained fashion.
The Director of Operations, West Region must reside within the region which consist of stations in Seattle, San Francisco, San Diego, Sacramento, Los Angels, Salt Lake City, Reno and Phoenix.What You Will Be Doing Day-to-DayCreate and develop the West region operations strategy of AIT, i.E., implement and execute company operating process and procedures uniformly for the efficient and profitable management of the West Region.P& L management to ensure financial goals and budgets are met and develop short-term actions to address any budgetary shortfalls.Provide daily P& L management of region, and ensure necessary tools, processes and metrics are in place to ensure growth, service and profitability goals accomplished.Be actively involved and in front of clients to develop revenue.
Service Champion of field and sector sales within the region to exceed growth objectives in both international and domestic products.Manage and communicate with AIT’s carriers ensuring best value and service vs.
objectives.
Ensure providers meet the scope of SLA and agreed terms of service in a consistent and reliable fashion.Work Collaboratively with sales, key account management to ensure service execution and reliability.Provide the region’s operational teams with daily guidance & leadership as it relates to general leadership, communication, human resources, margin management, revenue opportunities and process standardization & execution.Accountable for the professional development of direct reports to ensure proper goal setting, training and project requirements are met.Communicate and interact effectively with multi-functional and diverse backgroundsResponsible for modeling and actioning decisions in accordance with our core values.Perform other duties as assigned.What We Look For In TeammatesA team player who works well with others – being respectful to our teammates is a Core ValueA strong work ethic with an appreciation for ownership, independence, accountability and autonomy in your role.Growth mindset – being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently.Customer service focus – we serve a wide variety of customers, both internal and external, and building relationships is a part of our cultureOther Skills We Hope To SeeBachelor’s degree or equivalent work experienceMinimum of 15 years of freight forwarding experience, with large scale airfreight operational background desired.Minimum of 5 years multi station P& L experience required.Experienced with diversified freight forwarding products including domestic, logistics, and international product lines required.Experience of working across multiple geographies.Experienced in directing and ensuring adherence to standard operating procedures, metrics, and compliance (global & domestic)Excellent communication skills both written and oral skills, and the ability to make concise & compelling presentationsAbility to develop highly collaborative and productive relationships internally.Process driven and always seeking for continuous improvement.Displays mature judgement and decision making skills.What AIT Can Offer YouGrowing company with a record year in performance that continues to scaleOpportunity to drive significant changes with an ability to make an impact across the organizationHands-on and passionate CEO who understands the importance of hiring great talent – passionately caring for co-workers is a Core ValueLaid-back and open-door work environmentHigh Performance culture with a focus on a growth mindset where continuous improvement is embracedOpportunity for advancementCompetitive compensation packageFull line-up of benefitsTuition assistanceVolunteer program – it’s also a Core Value – we actively engage in our communitiesAbout AIT Worldwide LogisticsAIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world where they can sell and/or procure raw materials, components and finished goods.
For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, food, government, healthcare, high-tech, industrial and life sciences.
Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground and rail—on time and on budget.
With expert teammates staffing more than 85 worldwide locations in Asia, Europe and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services.AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled.
If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218 or email your resume to