GENERAL DUTIES:
· Directs and manages Essential Access Health’s information systems and computer/electronic communications systems
· Responsible for maintaining the network infrastructure while implementing network security initiatives
· Supervises, trains, and evaluates IT staffSPECIFIC DUTIES + RESPONSIBILITIES:
· Develops the Division’s short and long-range plans, goals and objectives and budgets
· Maintains and develops all necessary standard operating procedures, training policies and technical assistance for system users
· Monitors on-going service contracts, authorizes requests for services, manages network inventory and ensures that all network devices are under support and warranty
· Supports the System Administrator + Engineer to maintain the servers and system infrastructure: including but not limited to server patching, system backups, managing spam/email filter and account access, administering domain controllers and DNS servers, administering the phone system and other infrastructure platforms, and managing equipment inventory
· Maintains network infrastructure, including:o Manages, configures and optimizes performance of known networks and subnetworks, including VPN access (home routers) and wireless network and deviceso Troubleshoots network related issueso Develops, implements and manages back-up systems to assure continuation of services in case of emergency or disastero Ensures the regular updating and patching of network devices
· Implements network security initiatives, including:o Address any identified network and security vulnerabilitieso Monitors Firepower Management Console for vulnerabilities and intrusionso Manages Cisco Identity Services Engine to ensure that devices and staff have correct network access on both LAN and WLAN
· Manages all network and cyber security consultants
· Assists with Helpdesk related duties as needed
· Works cooperatively with all divisions to ensure smooth operations
· Performs other duties as requestedKNOWLEDGE, SKILLS, ABILITIES:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job.
· A Bachelor of Science degree or higher in Computer Science, MIS or related area
· Five plus years working knowledge in all facets of computer systems, including minicomputer systems, and administration (i.e.
NT, LINUX and UNIX environments with respect to communication and connectivity, MCSE preferred)
· Five plus years working with Cisco network devices, Cisco Identity Services Engine knowledge preferred
· Knowledge of popular software
· Ability to communicate computer systems concepts and language to a variety of computer skill leveled staff and/or system users
· Ability to work in a team environment at all levels and to be an effective team leader
· Ability to think strategically and develop innovative solutions
· Excellent planning, organizing and leadership/supervisory skills
· Strong customer service focus
· Ability to assist in facilitating change and to work in an always changing environment
· Ability to effectively manage and utilize time and other resourcesCERTIFICATES, LICENSES, REGISTRATIONS:A current Certified Public Accountant (CPA) certificate is preferred.
California Driver’s License, current registration and current automobile insurance coverage is required if you drive on company business.PHYSICAL DEMANDS:While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear.
The employee is occasionally required to lift up to 25 pounds.
The vision requirements include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.WORK ENVIRONMENT:Essential Access Health’s mission is to insure comprehensive family planning and other health services to all Californians.
All employees must be supportive of the organization’s mission and goals and must be able to handle mature subject material about reproductive and sexual health in a confident and professional manner.Note: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.
Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.Essential Access offers a competitive salary + benefits.
Essential Access is an M/F, Disabled, and Vet EEO/AA Employer.COVID-19 precautionsRemote interview processSocial distancing guidelines in placeVirtual meetingsAll employees are working remotely as much as possible during Covid-19.
When an employee needs to go into the office, special requirements and protections are in place.