This position is based in Grand Canyon Village, Arizona. Relocation assistance is provided.
We want you to feel right at home!! As such, this position qualifies for a private residence.
Join the Food and Beverage team at Grand Canyon National Park! Are you enthusiastic about crafting unforgettable dining experiences? Grand Canyon National Park Lodges operates a variety of dining establishments from fine dining to grab-and-go casual as well as the employee dining room, bar operations, food truck, and catered events – located right on the rim of the canyon. We are seeking a Director of Food & Beverage to lead seven food outlets and a staff of 300 employees.
Responsibilities:
- -Lead the F&B management staff to foster a collaborative and results-driven team who seeks excellence in all products and services provided.
-Ensure the highest levels of guest satisfaction by running a smooth and effective operation and helping to coordinate the overall teamwork between all culinary and front-of-the-house operations. Review customer service scores and comments on a weekly basis and work to drive results and improve the guest experience.
-Monitor the quality of all food & beverage offerings and regularly meet with the outlet Chef to discuss how to improve the consistency of items and enhance the menus overall.
-Maintain awareness of food & beverage trends and cultivate creativity among food and beverage team members.
-Prioritize and complete projects assigned to pro-actively improve the department within expected timelines.
-Responsible for developing margin improvement programs for all food & beverage outlets.
-Works with the National Park Service to develop and propose pricing strategies/core menu for all F&B outlets on an annual basis.
-Participate as a collaborative, creative and effective member of the Director team to the benefit of the entire operation.
-Prepare and administer complete and thorough operating budgets for each F&B unit on an annual basis.
-Review monthly P/L reports, investigate and report on variances and re-forecast as necessary.
-Work closely with F&B Trainer to develop continual training content (customer service and trade specific) for all food & beverage employees and ensure that staff is scheduled to maintain required training.
-Oversee compliance with all laws, codes and regulations relating to liquor, food, health regulations, OSHA, ADA and EEOC.
-Meet all National Park Service contractual obligations through adherence to the Operating Plan; compliance with US Public Health Sanitation Standards / US Food Code and maintain satisfactory scores or higher on all National Park Services Periodic Evaluations and Health Inspections.
-Performs any additional tasks or projects as assigned.
Our employees receive FREE housing, discounted meals, discounts to explore other Xanterra properties, and a generous benefits program. By working with Xanterra Travel Collection among the beauty of Grand Canyon National Park, this is your chance to Live, Work, and Explore in one of the most beautiful places on Earth!