Director of Credit & Collections

Job Description

  • Responsible for the effective management of the credit and collection functions
  • Manage collection/dispute activities, build solid working relationships between internal/external customers and continuously improve internal credit and collection processes to incorporate best practices and technical solutions
  • Supervise daily activities and maximizes efforts of staff in their collection efforts on accounts receivable
  • Analyze and assess credit and collection issues
  • Resolve customer disputes and negotiates settlements with customers on receivable issues accounts
  • Prepare regular write off schedules and quarterly bad debt review for submission to senior management
  • Prepare and review orders and inquiries for potentially fraudulent activity
  • Help assess credit risk and determines the extension of credit for new or existing customers
  • Provide robust reporting of Credit & A/R analytics to support strategic and day-to-day operations
  • Responsible for the supervision and development of Credit & Collections staff

Requirements

  • Certified credit professional accreditation is a plus
  • Proficient with the Microsoft Office Suite, including strong Excel skills
  • Strong analytical, problem-solving and organization skills
  • Excellent verbal, written and interpersonal communication skills
  • Able to communicate with professionals at all levels
  • Able to work independently and take initiative
  • Able to adapt to changing priorities
  • Able to manage on multiple projects with accuracy and efficiency, while meeting deadlines
  • Detail-oriented
  • A team player
  • Strong work ethic

Experience

  • Bachelor’s degree in, accounting, finance or related field and a minimum of 5 years” relevant experience

REF # 35763

About Century Group

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