Director, Marketing Operations – eComm – Content S…

Director, Marketing Operations – eComm – Content S…

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Director, Marketing Operations – eComm – Content Studio Manager

  • LOCATION LOS ANGELES, CA
  • CAREER
  • JOB FUNCTION –
  • EMPLOYMENT TYPE Regular/Permanent
  • POSITION TYPE Salary
  • REQUISITION R-1465251

Position Summary…

What you’ll do…

Walmart Creative Studio is the in-house creative agency for Walmart. Our team develops breakthrough and distinctive design systems and creative conversations that drive business objectives and keep our Fortune #1 brand in the culture. We use creativity and design to win hearts, minds and wallets.

We are uniquely positioned as the internal creative agency of record to be hyper-focused on the customer experience across all channels, categories, and campaigns. We are ruthlessly focused on human truths, insight-driven creative strategies and integrated creative solutions that build the brand and grow the business – not just with ads but through brand acts and experiences.

We value talent, diversity, innovation, curiosity, collaboration, culture, insights, and results, and we are committed to helping people – all people – live better.

Position Summary

The Walmart Creative Studio Director is a newly formed role within Walmart Creative, dedicated to facility operations, content execution and answering Customer needs. This role is housed within the larger Marketing organization at Walmart. This role is responsible for the leadership, operations and execution of Studio content creation through delivery at Walmart Creative Studio, supporting:

  • Physical Location. Leads location operations, policies, procedures, staff and in-housed content creation capabilities
  • Capability enablement. Innovates to support evolving content needs through flexible infrastructure, team growth and location operations
  • The Team. Thrives leading and building high performing teams in safe and energetic environments; embraces growth and development
  • Flexibility and Transformation. Our Customer needs change often; we must meet and exceed their pace

The ideal candidate will thrive in a role that presents constant change and innovation in a flexible, world-class Studio. Candidates will preferably come from a content, physical production video/asset/rich media background with:

  • Content development expertise
  • Strong familiarity with video sets, photography, stages, camera and lighting
  • Production crews/etiquette, general union rules and labor laws
  • Forming, building and operationalizing high-performance content teams

Key Job Responsibilities

Your key job responsibilities will include, but are not limited to:

  • Leading a team of multi-skilled, diverse operations and production professionals, and being the “buck stops with me” executive for all aspects of studio production (video, audio, photo) associated with a state-of-the-art facility
  • Develops and delivers strategy for the Studio reflecting equal consideration of both operational and creative needs
  • Shapes and leads the Studio vision, execution plans and leads through change, regardless of size or scale
  • Represents interests of Production in partnerships with internal and external stakeholders
  • Leads in the now and future; develops models and bench talent to support evolving needs across Studio staffing and physical executions
  • Owns Studio accountability and day to day operations, ensuring strategies are met, costs are controlled and maximum productivity is achieved
  • Owns physical facility operations, clear and specific alignments to Walmart policies and creates a culture of a relentless commitment to safety in all actions
  • Leads, develops and maintains effective processes and workflows to source and ramp up production to meet volume targets and manage costs
  • Builds, creates and maintains a motivated, engaged and high performing team and environment rooted in and exemplifying the Walmart values
  • Strategically builds a content production capability supporting a range of outputs – quick turn, serialized, longer lead; commits wholly to team growth
  • Inspires team creativity and innovation across offerings, solutions and executions
  • Relentless commitment to safety in operations and team education and training
  • Identifies unique, diverse talent opportunities and recommends where/how to bring them in to increase perspectives and elevate our work
  • The Studio Manager is able to distill a wide range of inputs from all stakeholders and set a plan to run the studio seamlessly. Reporting to the Head of Integrated Production, your ability to develop a strategy, run operations and achieve consensus amongst many voices is paramount. You will be responsible for ensuring that the resources are in place to meet the needs of internal and external partners. You are technically proficient in both video and photo content capture and you are adept with a variety of industry-wide scheduling, and operations tools. You are able to work with ambiguity, analyze problems, communicate solutions and drive strategic initiatives.
  • You love building systems, removing bottlenecks, identifying and codifying best practices, and are able to condense your plans into formal reports.
  • Excellent communication, reporting and interpersonal skills; organized, proactive, and quick-thinking

Experience:

  • 10+ years direct people leadership (large teams preferred, direct & indirect)
  • 7+ years experience in studio production environments/management and/or operations
  • 10+ years experience managing significant financial budgets and targets
  • 10+ years experience working in a cross-functional environment where content is influenced by multiple stakeholders
  • 10+ years experience with scaled production shoots ranging from budgets that are small/scrappy to significant
  • 5+ years building/leading/executing content supporting a range of outputs – quick turn, serialized, longer lead
  • Independently proficient in MS Office suite: Word, Excel, Power Point

At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.The annual salary range for this position is $140,000.00-$260,000.00Additional compensation includes annual or quarterly performance incentives.Additional compensation for certain positions may also include:- Regional Pay Zone (RPZ) (based on location)- Stock equity incentivesMinimum Qualifications…

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor’s degree in Business, Marketing, or related field and 4 years’ experience in marketing operations, business management, or related field OR 6 years’ experience in marketing operations, business management, or related field.

5 years’ experience in strategic sourcing and procurement.

3 years’ supervisory experiencePreferred Qualifications…

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leading cross-functional projects, Marketing or advertising agency managementPrimary Location…

5404 Jandy Plc, Los Angeles, CA 90066-7006, United States of America

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

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