Director IT Asset Management – 202686 Are you ready to explore a world of possibilities?
Join our DTCC family, and you’ll grow your expertise and become the best version of you.
As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.
Why You’ll Love This Job: Being a member of the Enterprise Production Assurance team means you will be part of a diverse and collaborative team with critical responsibilities to protect the financial services industry and serve our clients, both internally and externally.
As a Director in IT, you will lead the IT Asset management teams, playing a critical role in the modernization of how we ensure both hardware and software assets are managed and the relationships between them.
This role provides a unique growth opportunity to use your experience, communication and problem solving skills to transform and advance some of our most critical support functions.
You and your teams will drive the governance of ITAM as well as leveraging newer discovery processes to ensure the most accurate controls are in place.
The Director also creates, maintains and tracks KPI’s and identifies controls to measure team effectiveness and adherence to policies and procedures and creates reports to senior management team to provide transparency.
The candidate must have strong communication skills with the ability to articulate problems, solutions and actions through concise and clear messaging and have demonstrated the ability to assess complex issues and structure potential solutions to drive resolution with senior stakeholders.
Your Responsibilities: Lead global ITAM teams that primarily leverage ServiceNow Leading the modernization of the ITAM process that builds on a industry standard platform to gain more insights into relationships and life cycle management that more effectively help DTCC manage risk Collaborating with all engineering teams ensuring they are aware of ITAM capabilities and their responsibilities for their data in the CMDB.
Align with Change, command center and those responsible for life cycle management of their components.
Extensive involvement in audit and regulatory reviews as the leader of a major governance function Maintain strong operational controls around ITAM Strong people leadership is needed to help shepherd the team thru a major transformation Talents Needed for Success: Strong communication skills and ability to meet with clients, present to senior management and provide updates to regulators / supervisors Ability to work across teams to create partnerships that achieve organization goals, and passionate about building an innovative culture Strong critical thinking, communication and teamwork skills are key to be successful in this role Minimum of 10 years of related experience, IT delivery and/or support.
Proven track record of leading ITAM functions Excellent written and verbal communication and presentation skills, ability to communicate technology concepts to IT as well as Business Management Familiarity with Software Development Life Cycle management & Agile Familiarity with Enterprise Infrastructure design standards for modular, secure and resilient applications to drive root cause analysis across the breadth of the enterprise Identify and implement efficiencies and improvements to IT Service Management standard processes and procedures Strong Knowledge and understanding of ServiceNow & ITSM Experience initiating Continuous Improvement Projects We are an equal opportunity employer and value diversity at our company.
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Please contact us to request accommodation.
About DTCC DTCC safeguards the financial markets and helps them run efficiently, in times of prosperity and crisis.
We are uniquely positioned at the center of global trading activity, processing over 100 million financial transactions every day, pioneering industry-wide, post-trade solutions and maintaining multiple data and operating centers worldwide.
From where we stand, we can anticipate the industry’s needs and we’re working to continually improve the world’s most resilient, secure and efficient market infrastructure.
Our employees are driven to deliver innovative technologies that improve efficiency, lower cost and bring stability and certainty to the post-trade lifecycle.
Our work environment favors openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork.
When you join our team, you’ll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries.
A DTCC career is more than a good way to earn a living.
It’s the chance to make a difference at a company that’s truly one of a kind.
The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets.
The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.