At InStride, we’re pioneering a new approach to workforce education.
Our mission is to enable employers to provide life-changing education to their employees in partnership with the highest-quality global academic institutions.
We unlock business and social impact to transform companies and people for the future.
We believe that a company’s richest resource is their employees, and that investments in people yield the highest returns for individuals, businesses, and society as a whole.
That’s why every InStride employee is eligible to enroll in 1,700+ online certificate and degree programs through our Step Forward program.
Unlike traditional tuition reimbursement programs, InStride covers your tuition upfront, regardless of your course of study, degree type, or school.
The Step Forward program, along with InStride’s best-in-class employee benefits, are available to all employees from the day they join InStride.
Read further to see how you can be part of the movement to drive businesses and society forward through life-changing, best-in-class workforce education.
Role Overview
InStride is looking for a strong IT Director to lead our internal technology teams.
This includes Help Desk, System Administration, SaaS Ops, Security, and Enterprise Software Implementation.
The candidate should have a passion for employee efficiency, automation, and security.
Ideally, you would have run similar teams in the past and will use that experience to be a key enabler of our success as we scale.
Responsibilities
- Lead and scale a high impact IT team that enables our hybrid workforce, digitizes internal operations, and keep us secure
- Look after the annual IT budget and work with CTO and Finance to improve cost-effectiveness
- Work closely with internal departments in how technology can creatively be deployed to improve internal operations
- Ensure standard methodologies as well as implement tools, and frameworks for DevOps, SRE, build and release, security, compliance, and cloud engineering
- Use data and digital enablement to continuously improve employee efficiency and operations
- Ensure on time, on budget, and high-quality results that increase business value
- Proactively communicate and handle partner expectations
Ideal Profile
- 10+ years of experience in corporate IT teams with 5+ years in manager and/or Director level roles
- Extensive experience leading or implementing:
- IT service management (Jira Service Management, ServiceNow)
- Employee Productivity Tools (e.g., Google Workspace, Slack, Zoom)
- Identity and access management (okta)
- Facility technology (networking, telecommunications, employee and visitor management, hoteling meeting av, digital whiteboards, space analytics, safety monitoring, access control)
- Security Policies, Controls, and Initiatives (SOC2, ISO 27001, CIS, NIST 800-53, vulnerability testing and management, EDR)
- Device Management (JAMF, Workspace One)
- Privacy Policies, Controls, and Initiatives (GDPR, CCPA)
- Hardware and Software Procurement and Provisioning
- SaaS Management (zylo, blissfully, zuri)
- Experience working with and leading vendors to implement key corporate solutions (Intranet, CRM, HRIS, marketing automation, etc.)
- Enjoys leading, developing, and mentoring a multi-disciplinary team of engineers and admins towards reaching their potential while delivering high quality on-time work
- High affinity for digital enablement of internal operations using SaaS, automation, and self-service
- Enjoys the challenge to be part of a high growth startup that delivers significant impact for employers and their employees
- Exposure to higher education institutions through direct experience and/or passion for the education space
- Eager to start fast, self-motivated, entrepreneurial, and enjoys taking the reins in sometimes ambiguous situations
- High EQ, comfort with ambiguity, and a “no job too small” startup mentality
- Bachelor’s degree in Computer Science related field and/or work experience
InStride is proud to be an Equal Employment Opportunity employer.
We do not discriminate based upon race, ethnicity, religious creed, color, national origin, ancestry, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, sexual orientation, marital status, age, status as a protected veteran, status as an individual with a disability, medical condition, or any other category protected by applicable federal and state law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant’s criminal history.
We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
Please discuss your requested accommodation with our HRBP.
Effective November 1, 2021, all new hires must be fully vaccinated against the COVID-19 virus unless they have been granted a reasonable accommodation.
If you are offered employment, this requirement must be met by your date of hire, unless a reasonable accommodation is approved by the People & Talent team in writing.
If you are looking to apply for one of our Remote opportunities please know that InStride is only able to employ candidates from the following states.
Arizona
California
Florida
Illinois
Louisiana
Maryland
Massachusetts
Michigan
Missouri
Nevada
New Hampshire
New Jersey
Ohio
Texas
Washington
Wisconsin