Director, Business Credit (Los Angeles, CA)

We seek to be a community of learners who grow personally and professionally in pursuit of our mission to improve the financial lives of firefighters and their families.

For over 85 years, we have worked to create trusting relationships with our fire family.

The bonds we build are the foundation of our credit union.

As the largest, exclusive firefighter credit union in the nation with $1.8B in assets, we serve over fifty thousand members in more than seven hundred fire departments.

Our national expansion vision aims to make our outstanding value proposition available to firefighters in all states while we continue to set the leading-edge standard for the customer service experience among all financial institutions as measured by the Net Promoter Score (NPS).

You will be joining a financially healthy organization on the move.

We are excited that our growth as an organization creates development and career opportunities for each of our internal team members while offering a competitive compensation and benefit package.

We want to hear from you if you have a passion for helping those who serve others, a curiosity to grow personally and professionally, and a desire to contribute to our continued evolution.

The Director of Business Credit at Firefighters First Credit Union (FFCU) is responsible for all commercial loan underwriting, processing, portfolio management and credit risk management activities, and the quality of the commercial loan portfolio.

As a leader, the Director of Business Credit sets the department?s credit objectives, delivers services, and manages for results through his/her team members.

Typical Responsibilities:
Drive the commercial credit operations and objectives to deliver the strategic vision.
Train, coach, supervise, and performance manage commercial credit employees.
Evaluate and manage the portfolio of new and existing commercial loans.
Manage the commercial credit underwriting process to provide business members with exceptional service while maintaining compliance with laws, regulations, and guidelines.
Assist members with questions about complex commercial credit matters.
Review commercial credit policies, processes, and practices on a consistent basis to ensure compliance with regulatory requirements, prepare responses to audits or examination findings, and implement corrective actions.
Participate in developing new commercial credit programs that provide for the needs of business members.
Participate in special projects and perform other duties and assignments as needed.
Travel as needed to attend meetings, conferences, training, and other work-related events.

Basic Qualifications:
Bachelor?s degree or higher in Business, Finance, Accounting, Economics, or a related field.
Minimum 10 years?

experience with credit administration and portfolio management.
Minimum 3 years?

experience supervising or managing employees in a financial institution.
Experience structuring commercial and industrial (C & I) loans and commercial real estate loans.

Preferred Qualifications:
Experience processing credit card requests.
Experience risk rating loans.
Experience preparing responses to audits or examination findings and implementing corrective actions.
Ability to lead, direct, and manage team members across remote locations to achieve results.

Firefighters First Federal Credit Union is an Equal Employment Opportunity and Affirmative Action employer.

We do not discriminate based upon race, color, religion, age, gender, marital status, physical or mental disability, medical condition, pregnancy, sexual orientation, gender identity or expression, national origin, veteran status, genetic information, or any other status protected under federal, state, or local law.

Firefighters First Credit Union is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

To request reasonable accommodation, contact Human Resources at careers@firefirstcu.org or 323-550-2214.

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