Digital Account Manager

We are seeking a talented individual with a creative mind and attention to detail to join our marketing team. The digital Account Manager is the face of the department, acting as both sales liaison and client’s strategic guide for the ever-changing landscape of the digital wild west. We”re passionate about pushing the boundaries of digital marketing, so as a part of our team we”ll want to hear your input and ideas. But listening well is also a critical skill. We expect – and equip – our team members to stay on the leading edge of design and technology trends.

Culture

Our clothes are casual and relaxed, and our work ethic is highly professional. It is our culture for each team member to challenge the status quo, express their opinions, and to stand up, ask for the ball and run with it to meet our aggressive goals. We also have a lot of fun together! We’re always looking for the best, brightest, high energy, results-driven Rock Stars to join our team. We reward innovation, creativity and the ability to just GET STUFF DONE.

Responsibilities

  • Account quality control & ability to seamlessly absorb overflow optimization tasks
  • Central point of all digital communications both internally and externally
  • Holistic digital strategist, matching capabilities with client needs via proposals
  • Verify delivery and accuracy of all reporting & subsequent billing
  • Routine reports & KPI Checks
  • Confidently remain abreast of digital’s new capabilities, nuances, product changes, etc
  • Assessing goals & building proposals for new clients while maximizing offerings
  • Building custom pricing based on projected hours & client lifetime value
  • Seeking & strategizing digital growth opportunities within current client list
  • Serving as client’s digital point of contact, using discretion to call upon subject matter experts
  • Aggregating notes from entire digital team to relay to client
  • Dividing & assigning tasks to digital team based on specializations & best use of time
  • Goal & delivery monitoring per client
  • Verifying reporting & translating all digital efforts to clients
  • Ensuring prompt and accurate billing

Qualifications

  • Excellent communication & organization skills are imperative
  • Experience with project management & time tracking tools (We use Asana + Everhour)
  • Understanding of Profit Driven // Performance Marketing & Metrics
  • 3-5 years of experience in an advertising agency or similar environment
  • Understanding of how Paid Search & Social interacts with Display Media, SEO, Mobile and Attribution
  • Proven ability to think strategically, making credible recommendations to clients that drive measurable results; identifies and pursues opportunities to grow business
  • Ability to think strategically and identify and resolve problems in a client-centric environment
  • Experience working with financial data and budgets
  • Excellent communication and presentation skills both verbal and written
  • High levels of integrity, autonomy, and self-motivation

Pay & Benefits

  • Pay Commensurate With Applicable Experience
  • Paid Time Off
  • Paid Holidays
  • Health Insurance Options
  • 401k

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