Dial800 is a Los Angeles (Westside) based marketing optimization company.
We are pioneers in this field and our products and services empower marketers to generate more calls, more sales, and more ROI.
We were founded in 1989 but have recently reinvented ourselves and are growing.
Our core product offering is based around our acclaimed call tracking Software-as-a-Service.
We have a great team, exceptional esprit de corps, and are looking for someone to take on the newly created Account Manager.Responsibilities include, but are not limited to: The Account Manager will be responsible for managing, nurturing, and growing a group of key clients.
This position will serve as a critical role in organizing and coordinating multiple teams and will operate as the vital link between our company and our clients.Responsibilities & Accountabilities: Own and manage relationships with strategic clients.Support the acquisition and on boarding of new clients.Identify new sales opportunities within existing accounts by up-selling, cross-selling and consulting with clients.Identifying potential new clients and business opportunitiesWork with multiple internal groups cohesively to ensure client success.Focus on overall client development and growth.Maintaining a good understanding of clients and their business strategiesMaintain a group of accounts and manage for stability, revenue and growth.Coordinate, support and interface between the Sales Team and our Concierge Team.Manage and meet time sensitive deadlines for accountsProject ManagementStrategy, Forecasting and BudgetingGeneral administrative dutiesGiving presentationsSelling products and new servicesOther duties as assigned.Requirements & Experience: 2+ years of experience managing clientsStrong interpersonal skillsA polite, friendly and diplomatic mannerExcellent communication skills, both written and verbalA good sense of humorGood negotiation skillsThe ability to generate ideasThe ability to prioritize and manage several different tasks at onceAn excellent understanding of client careThe ability to work effectively to deadlinesGood motivational skillsGood common sense and logical thinkingThe ability to relate to a wide range of peopleThe ability to thrive in pressured or stressful situations and solve problems as they ariseA committed and flexible attitude to the jobGood organizational and administrative skillsThe ability to work independently and as part of a teamThe ability to manage several tasks at onceThe ability to handle rejection (when a client chooses to stop doing business with the company)Qualifications: To be considered, you must be a United States Citizen or have a Green Card.
A Bachelor’s Degree (preferably in Marketing or a Business related subject, including Communications) is required.
Must be a self-starter and team player with the ability to work well with other staff members, clients, vendors, and the public.
Additionally, you should be comfortable multi-tasking in a fast paced environment, and be looking for a long term position.
Every person on our team plays a part in shaping our future, you will as well.
Compensation: 65k – 70kBenefits: 100% employer paid medical/dental/vision and 401K with company matching, life insurance, 24 Hour gym membership, and more!Job Type: Full-timePay: $50,000.00 $65,000.00 per yearExperience:Account Management: 3 years (Required)Sales: 3 years (Required)managing clients: 2 years (Required)Education:Bachelor’s (Required)