Job Details
Level
Experienced
Job Location
CRTP – Los Angeles, CA
Position Type
Full Time
Education Level
License/Certification
Job Category
Health Care
Residential Manager
Social Rehabilitation Program (CRTP)
Exempt
SUMMARY OF POSITION:
The Residential Manager assures that the facilities and grounds maintain the standards of our licensing and contract agencies, including Community Care Licensing, LACMDH, Medi-Cal/Medicare, and AOA. The Residential Manager oversees security procedures, including facility rounds, person and property searches, facility vehicle maintenance, and is the facility designated Safety Manager. The Residential Manager oversees Dietary services for the Program. The position supervises the paraprofessional staff and serves as a member of the management team.
DUTIES AND RESPONSIBILITIES
- Serves as Safety Manager for the facility, and acts as the CRTP/Social Rehabilitation Program representative at all Safety Committee Meetings. Facilitates safety discussions at all CRTP/Social Rehabilitation Safety Sub-Committee Meetings.
- Reviews the Safety and Disaster Manual at least annually. Updates policies and procedures as needed. Proposes updated policies and procedures to the Program Director and Agency Safety Committee for recommendations and approval.
- Supervises/assigns all emergency drills. Insures that drills are conducted according to policy and that the frequency of drills is in accordance with Gateways policy and requirements of contract agencies.
- Monitors the maintenance of all facility emergency equipment, including the fire alarm system, fire extinguishers, smoke detectors, and panic button alarm system.
- Supervises facility sanitation by monitoring that the residential rooms, grounds, activity buildings, and staff offices remain in compliance with contract agencies and licensing standards.
- Conducts monthly Community Care Licensing Hazard Detection/Surveillance Report. Reports all findings to the chief engineer.
- Works effectively with clients who may be angry, hostile, or agitated. Handles periodic encounters with clients or others who may be psychotic, unstable, and/or intoxicated by alcohol or street drugs.
- Assigns disciplinary sanctions to all clients who are unable to maintain minimum sanitation levels in their living spaces.
- Supervises the delivery of all maintenance services. Ensures that requests for maintenance services are submitted in a timely manner, and monitors for completion of all requested services.
- Monitors the security of the facility by completing security rounds, assigning rounds to staff, and monitoring for completion of assigned rounds.
- Provides Program orientation for clients and completes client orientation information packet, which includes the following: Personal and Resident Rights, Consent for Treatment, House Rules, Treatment Team Members, and Grievance Complaint Form.
- Monitors/assign the completion of person and property searches. Ensures that all searches are conducted with the frequency indicated by contract agencies.
- Supervises and coordinates, in the absence of the daytime paraprofessional, medication monitoring, ordering of all medications, complete all weekly lab-work forms, and coordinates all aspects of medication injections.
- Oversees Dietary services.
- Trains all staff members on search, security, and emergency procedures.
- Schedules and monitors client house job list, restriction list, and completion of extra-duty assignments.
- Maintains linen and key records for incoming and outgoing clients.
- Provides administrative supervision to the Paraprofessional staff.
- Provides on-call coverage for emergency consultation and intervention outside of regular work hours.
- Conducts and monitors orientation for newly hired staff.
- Follows up to ensure that supervisees are meeting required objectives and deadlines, and assists if necessary.
- Formally reviews and appraises the performance of supervisees annually.
- Assists in personnel actions, such as recruitment, evaluations, and discipline.
- Assists Program Director in program development and administrative functions, as needed.
- Responsible for consistent administration and enforcement of Administrative and Personnel policies and procedures with staff. Assists staff in understanding administrative decisions.
- Orders, receives, stocks, and maintains supplies for the facility as needed.
- Supervises clients in household task assignments designed to increase their independent living skills.
- Responds appropriately under difficult or stressful circumstances.
- Performs other additional related tasks as assigned.
EXPERIENCE/QUALIFICATIONS
- One (1) year experience in mental health, social services, counseling, or substance abuse treatment.
- One (1) year of successful management or supervisory experience.
EDUCATION & CERTIFICATES
- Bachelor’s Degree or equivalent combination of education, training, and experience.
- Certification as an Adult Residential Administrator by the State of California, Department of Social Services, Community Care Licensing division*
* Note: If Certification as an Adult Residential Administrator is lacking, it must be obtained within 6 months of hire.
REQUIREMENTS
- Must pass Department of Justice (DOJ), Federal Bureau of Investigations (FBI), and Community Care Licensing (CCL) background clearance.
- Valid California Driver’s license.
- TB clearance.
- Driving record acceptable for coverage by Gateways insurance carrier.
- Fire and Safety Training*.
- First Aid Training Certification*.
- CPR Certification*.
- Crisis Prevention Institute Training* (CPI)**
* Note: If indicated certifications/licenses are lacking, they must be obtained within 180 days of hire.
**Training needs to be completed within 30 days from the date of hire on a designated date provided by onboarding. Staff needs to be certified at the commensurate level for their role to perform their job duties (staff will be taken off the schedule if certification is not achieved).
PHYSICAL REQUIREMENTS
- To perform this job you must be able to carry out all essential functions successfully. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the job.
- The employee will be required to lift and/or move unassisted up to 20 pounds.
Job descriptions are not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job. They are meant to be accurate reflections of the principal job elements.
This description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow other instructions and to perform any other duties requested by his or her manager and/or Supervisor.