PLEASE NOTE: While we are all working remotely due to Covid 19, when we are given the green light to return to the office, this opportunity will be working out of our Los Angeles officen n If you are an experienced, client-focused CRM Manager.
who has email, mobile and/or app marketing experience, this position is for you.
As the ideal candidate, you will have the ability to juggle multiple projects in a fast-paced environment while still meeting your deadlines and being fun to work with.
We are looking for a go-getter with the desire to advance his/her career through the opportunity to learn new skills, acquire more responsibility and get greater client contact in a smaller, more entrepreneurial agency.n n Summaryn n Primary responsibilities include overseeing all aspects of deployment in managing email and mobile marketing operations, calendar; production of daily email and mobile campaigns (including creative trafficking, deployment, optimization, monitoring, reporting and analysis of campaigns); and responsibility for day-to-day client management, onsite client meetings, next steps, recommendations and the overall problem-solving associated with running efficient email and mobile marketing campaigns.n n Responsibilitiesn n ¥ Manage daily deployment and campaign operations to ensure a satisfied clientn n¥ Execute deployment on a daily basis including email and mobile marketing (push and in-app)n n¥ Oversee email and mobile planning and testing calendar on a daily basisn n¥ Lead deployments to ensure quality control for all campaigns/deliverablesn n¥ Work a portion of each week onsite in our client’s office in a client-facing rolen n¥ Work closely with the analytics team; review reports, trends and results; interpret data to make recommendations to advance our client’s businessn n¥ Function as the client’s advocate within the agencyn n n n Accountabilitiesn n ¥ Excellence in client service and satisfactionn n¥ Accuracy in calculating numbers, campaign analysis, report preparation and presentationn n¥ Troubleshoot and problem-solve as appropriaten n¥ Demonstrate excellent attention to detail and follow-through skillsn n¥ Complete assignments and/or agreements within deadlinesn n n n n n Education And Experiencen n ¥ A BS/BA degree in marketing, communications or related field and/or a minimum of 6-8 years experience managing email marketing and mobile campaignsn n¥ Experience in working with third-party email/CRM, Email Service Provider (ESP) and/or app marketing platformsn n¥ Understanding of KPIs (key performance indicators) for email and in-app marketingn n¥ Understanding of CRM and audience segmentationn n¥ Proficient at problem-solving and brainstorming for solutionsn n¥ Strong ability to analyze and interpret data, graphs and chartsn n¥ Demonstrated intermediate proficiency with Microsoft Word, Excel and PowerPoint applicationsn n¥ Excellent verbal communication skillsn n¥ Working understanding of HTML a plusn n¥ Incredibly organized with strong interpersonal and communication skillsn n¥ Self-starter, detail-oriented, multi-tasker, excellent time-management skillsn nPowered by JazzHRn nNlq6a4Zs3a