Case Manager- Rapid Rehousing for Youth

Jovenes is a place of personal transformation for homeless youth.

Our Mission is to help homeless youth and at-risk families become productive and integrated members of the community.

We provide stable housing and other community-based services that create opportunities for them to lead productive lives.

JOB TITLE: Rapid Re-Housing Case Manager

The primary responsibility of the Rapid Re-Housing Case Manager is to provide assessment, case management, crisis intervention, housing identification, and coordinate activities, including management of rental subsidies for transitional age youth that are homeless.

The Rapid Re-Housing Case Manager will help youth develop the appropriate connections and steps in life to become more self-sufficient and independent by accessing permanent housing and or while pursuing higher education.

DUTIES AND RESPONSIBILITIES

Under the supervision of the Permanent Supportive Housing Program Manager the position will:
Coordinate outreach strategy and referral processes for youth in need and local Community Colleges Homeless Liaisons
Assess youth for skills, challenges and appropriate services.
Elaborate with eligible clients Individualized Service Plan that will be updated monthly.
Provide case management services to clients, including developing a rental subsidy disbursement plan and identified the right options for permanent supportive housing.
Provide clients with referrals as needed for onsite and offsite services and activities, in particular to mental health and substance abuse services and to opportunities for educational & career development and personal enrichment.
Evaluate transportation needs and support them in developing a sustainable plan.
Provide clear direction, support and follow up to clients.
Support clients in action plan to resolve issues that can prevent clients from maintaining their housing.
Maintain files in a secure and locked cabinet.
Prepare and submit documentation and reports in a timely manner.
Follow at all times the agency professional code of conduct.
Other duties and responsibility may be developed by immediate supervisor according to program needs.
SITE AND SUPERVISION

The Rapid Re-Housing Case manager will work as part of a team under the direct supervision of the Permanent Supportive Housing Program Manager.

From time to time case manager may be asked by the program manager or executive staff to conduct activities or tasks necessary to the operations of the organization.

Services will be provided at youth residences, in the community, on community college campuses, and at Jovenes, Inc.

offices, located in Boyle Heights.

SKILLS AND ABILITIES REQUIRED TO PERFORM THE ESSENTIAL JOB FUNCTIONS

Communication Skills and Abilities:
Ability to effectively present information and respond to questions from clients, office personnel, other employees and the general public
Ability to read, analyze and interpret manuals and office documents
Mental/Interpersonal Skills and Abilities:
Ability to define problems, gather, transcribe and post data, analyze, synthesize and classify information, and draw valid conclusions
Ability to work independently and with others – including other employees, clients and members of the public –
– in face-to-face and telephonic contexts
Ability to multi-task, establish priorities and manage time, meet deadlines and perform duties under time constraints
Ability to be flexible and adapt to changing work demands
Maintain high level of concentration and attention to detail for extended periods of time
Ability to respond effectively to sensitive inquiries or complaints
Maintain a high level of ethical and professional standards in accordance with agency and community policy
Physical Skills and Abilities:
Ability to talk or hear in order to give and receive information and instructions
Ability to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls
Ability to reach with hands and arms
Ability to use computer keyboard up to 50% of the day
Visual acuity, ability to adjust focus and peripheral vision for work on a laptop or other computer equipment
Ability to lift and/or move up to 20 pounds
Reasonable accommodation for individuals with disability will be evaluated and exceptions considered.

Equipment and Computer Software Skills and Abilities:

· Computer literate (basic working knowledge of Microsoft WORD, Excel, and Outlook)

· Able to use telephone, typewriter, office copier, calculator, fax machine, computer printer, and scanner, or other equipment as required

EDUCATION, EXPERIENCE, CERTIFICATES & TRAINING
Bachelor’s degree in social work, counseling or similar or 4 years of experience in a relevant mental health setting;
Experience working with transitional age youth, individual with mental disabilities, low-income families.
Demonstrated ability to work with a culturally diverse clientele & staff
Valid California driver’s license and personal vehicle insurance.
Initial salary will range between $23-26/hour.

This is a full-time position.

Health, dental and life insurance provided.

Must have your own car.

Must be willing to use your car for work related travel and clients transportation as needed.

Mileage reimbursement provided.

The main area of work is one or more of the following: , Boyle Heights, East Los Angeles, Norwalk, Downey, and other communities along the 710 and 605 freeway.

Job Type: Full-time

Pay: $23.00
– $26.00 per hour

Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
COVID-19 considerations:
All employees receive PPE needed to conduct their jobs.

Jovenes follows all public health protocols related to social distancing, contract tracing, and seeks to limit potential exposures as much as possible.

Work Location:
One location
Work Remotely:
No
Work Location: One location

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