Position Summary
The Case Manager (CM) will identify, screen, and assist individuals and families with accessing culturally affirming social support services. This person will work in collaboration with the Outreach Team and community partners to conduct compassionate outreach to hard-to-reach BIPOC residents who may be experiencing multiple barriers to care (i.e., housing, food insecurity, transportation, etc.) In the role, the CM will focus on the whole person and administered intake, assessments, strength-based case management, advocacy and community-based referrals, and linkages.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
- Conducting Client Intake by phone, zoom, or in person,
- Collect information about clients through assessments and screenings
- Make adequate referrals and/or linkages
- Communicate with external organizations to provide additional information and coordination to ensure the client obtains necessary resources
- Assist Clients with obtaining and completing forms
- Understands and works with the various support systems available in the community
- Identify emergency needs and make an approximate referral
- Serve as primary advocate and peer support person
- Maintain confidentiality of records relating to client’s records
- Prepare and maintain notes in Unite Us Platform and produce monthly reports
- Attend weekly/monthly staff meetings and participate in case conferences as needed
Requirements
Minimum Qualifications (Knowledge, Skills, and Abilities)
- Bachelor’s degree in psychology, counseling, rehab counseling or closely related field
- A minimum of two years of related experience OR
- A Master’s degree in social work, psychology, counseling, vocational rehabilitation, or a closely related field
- Ability to understand the characteristics of a wide range of intellectual disabilities
- Personal and professional experience with mindfulness or meditation work preferred
- Possesses excellent interpersonal skills and the ability to handle emotionally charged situations
- Ability to effectively communicate with external community partners, and clients verbally and in written correspondence
- Technical proficiency with Unite Us platform (Training Provided)
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Training & Development
- Work From Home
- Wellness Resources
Associated topics: business development, case manager, case management, development, liaison, manage, project, project development, project management, resource development