Business Operations Manager

HNI Corporation, an industry leader in workplace furnishings and building products, is in search of a Business Operations Manager to join our team at Design Public Group!Some of the essential aspects of the position includes:* Closely monitor shipped orders to ensure on time delivery from our logistics partners to our customers.* Manage all inbound and outbound shipments from our third-party logistics (3PL) warehouses to insure timely receiving and shipping of our product and maintain proper inventory control processes.* Work with the vendor management, sales, and customer service teams on orders with damaged/missing products to understand what happened and take corrective action.* Develop and manage a shipper scorecard program that measures shipper performance and highlight key opportunities for improvement.* Provide KPI/status updates to key stakeholders on shipper quality and performance.* Partner with shippers to drive improvements to our operational flow with the goal of improving lead times and visibility for our team and our customers.* Assess prospective shippers to ensure they meet our partner standards.* Drive profitability in the logistics arena.What it takes:* Bachelor’s degree required.* At least 2 years of experience working within fast paced business environment.* Experience managing multiple projects concurrently.* Expertise in multitude of software including MS Office Suite, G Suite, Shopify, and other eCommerce order management tools.* Minimum of 5 years finance/accounting experience preferably in e-commerce focused organization.* Previous experience in a supervisory leadership role preferred.* Strong problem-solving skills and handling challenges in a ever changing environment.* Ability to communicate expectations and requirements while having the capacity to write well-reasoned and data-driven proposals, performing necessary analysis.* Strong communication and facilitation skills, including the ability to resolve issues and build consensus among groups of diverse stakeholders.* Ability to manage high visibility projects with limited guidance under tight deadlines.We look forward to hearing from you!Why HNI Corporation?HNI Corporation (NYSE: HNI) is a manufacturer of workplace furnishings and building products, operating under two segments. The workplace furnishings segment is a leading global designer and provider of commercial furnishings, going to market under multiple unique brands. The residential building products segment is the nation’s leading manufacturer and marketer of hearth products, which include a full array of gas, electric, wood, and pellet-burning fireplaces, inserts, stoves, facings, and accessories.As one of the larger employers in Iowa, HNI Corporation has been ranked by Industry Week magazine as one of the “Top 100 Best Managed Companies in the World”, by Fortune magazine as “The Most Admired Company” in the furniture industry; and named by Chief Executive Magazine as one of the world’s best companies for leadership development.We invite you to visit us at www.HNICorp.com for the best visual overview of our organization.EEO/Male/Female/Veteran/Disabled

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