Assistant Branch Manager (Service & Sales) – 40 hours Redwood City

At Bank of the West, our people are having a positive impact on the world. Were investing where
we feel we can make the most impact, like advancing diversity and women entrepreneurship
programs, financing for more small businesses, and promoting programs for sustainable energy.
From our locations across the U.S., Bank of the West is taking action to help protect the planet,
improve peoples lives, and strengthen communities. We are part of BNP Paribas, a global leader
supporting the UN Sustainable Development Goals (SDGs). Yes, were a bank, but as the bank for a
changing world, we are continually seeking to improve the ways we help our customers, while
contributing to more sustainable and equitable growth.
What youll do
As part of Bank of the West, youll be making a positive impact on the environment, your
community, and the planet at a leading sustainable bank.
Were looking for an enthusiastic and personable leader with significant banking experience to
fill the role of Assistant Branch Manager. This is a high-responsibility leadership role that
supports the Branch Manager.
As an Assistant Branch Manager, you will be responsible for handling transactions, identifying
areas of need, and developing new account relationships while expanding existing ones. You wont
have formal management duties, but you will fill in for the Branch Manager in their absence, and
guide branch staff on sales, services, and lobby management.
Broad responsibilities mean this is a role thats never boring. One day you might coordinate
sales activities. The next day you might accept items for collection, lead end-of-day activities,
and handle vault duties. Other fundamental parts of the job will include transaction processing,
new account sales, customer servicing, and referral generation.
As the Branch Managers second-in-command, youll give input on hiring, staff Human Resource
matters, annual performance targets, and evaluation feedback. Youll also be a mentor to more
junior branch staff, helping them to develop their own skills.
What you need
Advanced
knowledge of technical and operational banking functions
Minimum 5
years of prior relevant experience
University degree or equivalent experience preferred
A personable nature and good customer service skills, both verbal and
written, as well as strong presentation skills
Comprehensive understanding of bank deposits, lending, and credit
products and services
A strong grasp of risk management, and of regulatory and compliance
controls
Strong
problem-solving, planning, and organization skills
Experience leading a team while also handling an individual workload
Comfort
using technology and software
A willingness to enthusiastically manage constantly changing
priorities
Whats in it for you?
At Bank of the West, you will be part of fundamentally different type of bank that is having a
positive impact on the world. You can be proud to work for an organization that has the strongest
environmental policies of any major U.S. bank (defined as those with more than $90 billion in
assets). Youll also be working for a place with a proven commitment to diversity, starting at
the very top with our CEO and extending through all levels of the organization.
Youll do meaningful work that makes a real difference in the world. We are leveraging the power
of finance to help protect the planet, improve peoples lives, and strengthen communities. As
part of BNP Paribas, youll also be working for a global leader in positive banking, and the
ninth-largest bank in the world.
We provide our team members with the resources they need to be successful at work, and to thrive
outside the office. Whether its our healthcare benefits, a gym subsidy, parental leave, global
opportunities, flexible working, or simply a pack of post-it notes, we make sure you have what
you need.
At Bank of the West and BNP Paribas, we innovate, we develop, we work together, and we care;
those are our guiding values, and we live them every day.
Equal Employment Opportunity Policy
Bank of the West is an Equal Opportunity employer and proud to provide equal employment
opportunity to all job seekers without regard to any status protected by applicable law. Bank of
the West is also an Affirmative Action employer – Minority / Female / Disabled / Veteran.
Bank of the West will consider for employment qualified applicants with criminal histories
pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and
federal laws and regulations.
This employer is a corporate member of
myGwork – LGBTQ+ professionals, the business community for LGBTQ+ professionals,
students, inclusive employers & anyone who believes in workplace equality.
Associated topics: administrative, branch manager, manager of sales, principal, sales executive, sales leader, sales management, sales manager, supervisor, team leader

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