Responsible for sales activity, ensuring volume and goals are achieved in assigned specific communities.
Responsible for supervising and overseeing work of New Home Consultants and Internet Sales Consultants.
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Assist in implementing sales goals and training programs as needed to meet division’s goals for the assigned communities.
- Assist and guide New Home Consultants and Internet Sales Consultants with sales techniques to achieve maximum sales and customer satisfaction results.
- Responsible for ensuring that all New Home Consultant’s coordinate regularly with other field and office associates to warrant timely closings and satisfied homeowners.
- Responsible for assisting the escrow coordinator with escrow tracking and issuance of regular sales reports.
- Review and monitor New Home Consultants and Internet Sales Consultants paperwork to ensure accuracy and compliance with all division guidelines regulations and state/federal regulations.
- Ensure that New Home Consultants are following up timely on all backlog issues and communicates any issues immediately to Closing Coordinator.
- Attend any and all special promotional events for Communities as directed by the Division President.
- Assist and/or conduct sales meetings involving New Home Consultants and Internet Sales Consultants per the Division President’s direction.
- Conduct weekly field site reviews and meet with each New Home Consultant and Internet Sales Consultant to go over weekly and monthly goals, discuss variances and creates performance action plans if needed.
- Assist in recruiting and interviewing for open sales positions.
- Perform all other duties as assigned.
Qualifications
EDUCATION AND ADDITIONAL REQUIREMENTS:
- Five (5) years in residential sales, management and/or real estate management required
- Three (3) years’ experience supervising sales staff required
- Associate Degree or higher in a related field required
- Valid driver’s license
- Intermediate skills in Microsoft Office
- Excellent communication skills, verbal and written, as well as strong organizational and interpersonal skills
- Must be able to deal effectively with confrontational situations and maintain objectivity in associate, public relations and homeowners interactions
- Strong management and motivational skills
- Must possess professional appearance and demeanor
- Accept constructive feedback
- Team player
PHYSICAL REQUIREMENTS:
This is a primarily a sedentary office position which requires the ability to occasionally bend, stoop, reach, lift, move and carry office supplies and materials weighing twenty-five (25) pounds or less.
Must also be able to drive to various communities to visit New Home Consultants in their Welcome Home Centers.
This can require short and long-distance drives of minutes to hours in length.
Must be able to operate a motor vehicle.
Finger dexterity is required to operate computer keyboard and telephone equipment.