We call our club’s vision, mission, values, and supporting pillars ” Our House” because they are the foundation for all that we do.
We’re working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.AAA NCNU is genuinely concerned about your safety and the health of all of our Team Members.
As a result, should you be offered a position with our Club, you will be required to establish that you have been fully vaccinated against the COVID-19 virus, unless you are able to establish a bona fide exemption from this requirement, or where prohibited by law.At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks.
We believe everything you do outside of work adds to who you are at work.
We’re working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.We are passionate about maintaining a diverse and inclusive workplace that reflects the people and culture of the communities we serve, and fostering an environment in which everyone can realize their full potential and grow without barriers.
We celebrate our differences as they make us stronger and invigorate our workplace.
We believe that each of us enriches our culture by contributing unique perspectives, valuable insights and key strengths.
We want each of our Team Members to feel valued, respected and supported.AAA NCNU is genuinely concerned about your safety and the health of all of our Team Members.
As a result, should you be offered a position with our Club, you will be required to establish that you have been fully vaccinated against the COVID-19 virus, unless you are able to establish a bona fide exemption from this requirement, or where prohibited by law.Why Work For Us?Benefits Medical, Dental, Vision, wellness program and more401k Matching $1 for $1 company match up to 6% of payAnnual Incentive Plan Eligibility to participate in AAA NCNU annual bonus planPaid Time Off Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activitiesCollaborative Environment AAA will value your contribution to providing exceptional service to our membersSummaryThe Auto Repair Manager is responsible for the overall performance and operation of the all factors of the automotive repair business at the facility.
This position is responsible for member/customer satisfaction, profitability, employee management, and all other repair related issues.
Success in this role is evidenced by providing quality automotive repair that results a profitable business and satisfied customers/ members.Essential FunctionsWork Service Counter for a minimum 30% of hours workedUnderstands and manages to a profit and loss statement.
Manages activities to drive results.Sets monthly and annual sales forecasts, responsible for establishing business plan to achieve established goals.Research and develop additional revenue streams through detailed analysis, planning, business case development/presentation and implementation.Manage, maintain and builds strong customer, vendor and supplier relationships.Collaborates with marketing and others lines of business to develop and coordinate opportunities to maximize CCP’s exposure and supports cross-sell product opportunities.May review commercial business offers and makes final recommendation depending on size ofservice.Comply with AAA local and National management guidelines and practices.
Ensures that work is completed according to AAA guidelines.Works closely with Emergency Road Service and AAA NCNU Managers to ensure effective support of repair operations.Ensure compliance with all applicable Federal, State, and local regulations related to automotive repair example: Environmental Protection Agency (above/below ground tanks, absorbents, anti freeze, batteries, brakes, oils and filters, hazardous waste etc.).
Responsible for permits, licensing and certification requirements, OSHA requirements and providing equipment safety instructions.Ensures the safety and security of staff, assets and property.
Insures that equipment is working properly.Plans, recruits, selects, conducts performance evaluation, and performance management activities for employees.
Provides active, engaged leadership through behavioral coaching and mentoring.
Creates an engaging work environment that encourages feedback on local work processes, competitive threats and the member experience which result in continuous alignment of resources and improvement of the work environment to enable realization of the business plans resulting in apositive effect on employee and customer loyalty.
Responsible for leadership, talent development and discipline.Responsible for management of training and certification for all staff.Responsible for the management of maintenance personnel.Responsible for management and security of parts, inventory, vehicles.Knowledge/Skills/AbilitiesFinancial management experienceAutomotive/mechanical backgroundAbility to communicate effectively verbal and written.Knowledge of equipment/tool operation and diagnostic/repair procedures.Proficient math skills and adept at statistical analysis.Working knowledge of Microsoft Office products.Ability to drive vehicles equipped with manual transmission.Bilingual communication skills (preferred).Education & Experience / Licenses & CertificationHigh School Diploma or equivalent certification.
Bachelor Degree preferred5 years in a management/supervisory role5 years industry experience in providing auto repairValid driver’s license and acceptable driving recordWork Environment/Physical RequirementsWorks in an office environment where standing and walking or sitting at a desk, table or computer workstation for extended periods of time.
May travel by car, plane or other form of transportation to attend business meetings or conferences.
Approximately 50-80 percent of the time spent on the job involves the use of a personal computer.AAAWe’re one of the largest Membership organizations in the country, but we’re so much more than our legendary roadside service.
We call our club’s vision, mission, values, and supporting pillars ” Our House” because they are the foundation for all that we do.
We’re working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
We’re community-minded, and celebrate the growth, development, and successes of our diverse Team Members.
Whether you’re just starting your journey or looking to grow your career, we’ll support you every step of the way.
We’ll value your skills and experience.
We’re building a performance organization with heart and developing a pipeline of tomorrow’s leaders.
Your work will be enhanced with training opportunities, a mentoring program and our Promote-from-within philosophy.
We celebrate our diversity and leverage the power of many minds.LI-CM1CATH_RXAUTO