28108 – Installation Project Manager

Apply OnlineDescriptionWe are looking for an Installation Project Manager to join our Renewal by Andersen team located in Torrance, CA.PRIMARY RESPONSIBILITIES:* Accurately measure the dimensions and determine installation processes for windows and doors* Provide installation solutions that match customer expectations, adapts production specifications to the installation requirements, utilizing a thorough knowledge of Renewal Products* Confirms details within the sales contract to assure customer expectations are in alignment with product features and options and installation process* Provides feedback to sales representatives when a job goes on hold, works with reps to resolve questions in a quick and efficient manner.* Determines installation labor duration and installation materials needed to successfully complete the job.* Completes and submits required job files that are complete, correct and timely providing a quality hand off to internal customers* Communicates with Installation crew on specifics for the jobs, providing advanced notice of unique factors the crew will need to be aware of with the job.* Approves any additional installation labor required to complete the job* Trouble shoots issues with installation crew on day of installation; this may include onsite support to the job.* Work directly with Homeowners to resolve installation process issues.* Provide support to sales reps with pre-sale site visits to define project scope and ensure the scope of work is reflected in pricing and contract documents.* Supports installation leadership on recruitment of installation sub-contractorsDIRECTION OF OTHERS:* Provides direction to crews on job specifics and questions during installationQualificationsQUALIFICATION AND SKILL REQUIREMENTS:* High School Degree* A minimum of 5 years of work experience in the home improvement or other closely related field.* Previous customer service experience, especially win/win problem solving and conflict resolution skills required.* Valid Driver’s license and clean driving record* Strong written and verbal communication skills.* Able to lift, push/pull, and carry at least 40lbs.* Able to stand for at least 6 hours per day.* Able to climb ladders, stairs, and kneel.* Knowledge of applicable building codes and construction techniques.* Previous work experience recruiting independent contractors.* Ability to work in a team environment.To apply please email your resume to philip.tylicki@andersencorp.com#LI-PT1Job:Installation/Field ServiceLocation:Los Angeles, CA USOrganization:Renewal by Andersen Corp.

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