100% REMOTE Customer Success Manager

100% REMOTE Customer Success Manager

If you are a 100% REMOTE Customer Success Manager with experience, please read on!

Backed by a considerable amount of construction companies, we are dedicated to our mission of providing a comprehensive platform for the construction industry. We just celebrated a big win raising over $5 million in our Series A funding round! Our company and founders are aiming to digitize the change order process associated with construction projects all over the country – saving time, decreasing project costs, and creating a much more efficient process for all. After just one year, we have increased revenue by 350% and that is just the beginning. We are rapidly growing our team and looking for committed team members to take our company to the next phase! We are committed to our mission and are looking for a Customer Success Manager to further our growth and build upon our products! We are committed to our mission and are looking for a Customer Success Manager to further our growth and build upon our products!

What You Will Be Doing

You will work with our Customer Success to ensure client needs are met! We manage our clients and their expectations from the moment they launch our product. You will work closely with our product and sales team to ensure features and client issues are addressed.

What You Need for this Position

  • 2+ years of Customer Success/Retention or Construction experience
  • Extensive experience building relationships/partnerships with clients and customers previously

NICE TO HAVE:

  • Commercial Construction exposure

What’s In It for You

– Competitive Salary ($95,000 – $105,000+)

  • FULLY remote now and after COVID
  • Medical Package

– PTO – you deserve plenty of breaks

  • Equity early on in a growing company

– Have extensive influence within our organization – product roadmap

So, if you are a 100% REMOTE Customer Success Manager with experience, please apply today!

Applicants must be authorized to work in the U.S.

CyberCoders, Inc is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

CyberCoders will consider for Employment in the City of Los Angeles qualified Applicants with Criminal Histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.

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